Gabrielle Von Heuvel
Vernon,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Loves Travel Stop
05.2023 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Operations Manager
Love's Travel Stops & Country Stores
09.2021 - 05.2023
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
- Directed initiatives to improve work environment, company culture or overall business strategy
- Interacted well with customers to build connections and nurture relationships
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Store Manager
CEFCO Convenience Stores
07.2020 - 09.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Approved regular payroll submissions for employees.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Store Manager
Dollar General
08.2019 - 07.2020
Education
High School Diploma -
Paradise High School
Paradise, TX05.2010
Skills
- High-Pressure Environments
- Performance Improvement
- Staff Training
- Workflow Planning
- Multi-Site Operations
- Employee Motivation
- Conflict Mediation
- Recruiting and Hiring
Timeline
Restaurant Manager
Loves Travel Stop
05.2023 - Current
Operations Manager
Love's Travel Stops & Country Stores
09.2021 - 05.2023
Store Manager
CEFCO Convenience Stores
07.2020 - 09.2021
Store Manager
Dollar General
08.2019 - 07.2020
High School Diploma -
Paradise High School
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