GENERAL MANAGER
Freddy's Frozen Custard & Steakburgers
Chicago, IL
08.2023 - 08.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction
- Established and maintained effective communication with staff members to ensure efficient operations
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation
- Created a positive work environment by developing team building activities that encouraged collaboration among departments
- Ensured compliance with local health department regulations regarding food safety standards
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals
- Conducted regular meetings with senior management team to review progress against established objectives
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization