Gabriel Quist
Schenectady,NY
Summary
Retail supervisor with proven expertise in safety policy enforcement and conflict resolution in high-pressure environments. Proficient in monitoring store activities, de-escalating conflicts, and supporting asset protection initiatives while delivering exceptional customer service. Strong observational, communication, and problem-solving skills focused on safeguarding people, property, and company assets. Committed to professional growth in asset protection and security operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Leader
Hannaford Supermarket
Schenectady, New York
11.2025 - Current
- Trained new employees on customer service protocols.
- Assisted customers with inquiries and product selections.
- Processed transactions accurately using point-of-sale systems.
- Monitored self-checkout lines regularly to mitigate store loss.
Cashier
Hannaford Supermarket
Schenectady, New York
10.2024 - 11.2025
- Operated cash registers, managing cash, credit, and gift card transactions efficiently.
- Processed customer transactions quickly and accurately at checkout.
- Delivered exceptional customer service by promoting loyalty programs, contributing to increased customer engagement.
- Collaborated with team members to maintain seamless store operations during peak hours, enhancing overall customer experience.
Education
Bachelor of Science - Business Administration
University At Albany
Albany, NY05-2028
High School Diploma -
Mohonasen High School
Schenectady, NY06-2025
Skills
- Customer service
- Team building
- Employee training
- Sales support
- Customer engagement
- Asset Protection
- Microsoft Office
- Conflict resolution
- Policy enforcement
Certification
- NYS Security Guard License
Timeline
Customer Service Leader
Hannaford Supermarket
11.2025 - Current
Cashier
Hannaford Supermarket
10.2024 - 11.2025
Bachelor of Science - Business Administration
University At Albany
High School Diploma -
Mohonasen High School