Gabriel Tino Hernandez
San Antonio
Summary
Accomplished leader with a proven track record in driving process improvement and policy development, resulting in increased operational efficiency and customer satisfaction. Skilled in data analysis and problem-solving, leading to successful sales campaigns and strategic partnerships that have significantly boosted revenue. Known for mentoring teams to surpass targets and KPIs, while fostering a culture of excellence and achievement.
Remodeling professional known for high standards and result-oriented approach. Proven record of delivering exceptional renovation projects through effective planning and execution. Reliable team player with strong focus on collaboration and flexibility, adept in client relations and project management.
Overview
21
21
years of professional experience
Work History
Remodeling Consultant
Power Home Technologies
Austin, TX
08.2022 - Current
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Coordinated sales activities to streamline operations and enhance team efficiency.
- Managed customer inquiries, providing timely resolutions to improve satisfaction.
Insurance Sales Manager
Senior Life Insurance Company
Thomasville, GA
03.2022 - 06.2025
- Optimized agency sales and marketing campaign outcomes by coordinating efforts with corporate and local offices.
- Structured internal role-playing exercises to improve agents' sales effectiveness, overcome client objections and enhance client renewal rates.
- Adhered to legal requirements and agency and industry regulations in selling and servicing final expense insurance policies.
- Reviewed clients' policies every year and recommended product additions or revisions to reflect changing needs.
- Developed and implemented strategic sales plans to enhance market penetration and client engagement.
- Led training programs to improve team performance and boost overall sales productivity.
Cloud Sales - Process Improvement Supervisor
Oracle North America, Inc
San Antonio, Texas
06.2015 - 03.2022
- Spearheaded process optimization initiatives, resulting in substantial efficiency gains and cost reductions. Utilized data-driven approaches to identify bottlenecks and implement solutions.
- Led cross-functional teams to streamline operations, enhancing productivity and quality standards. Implemented key performance indicators to track and improve departmental outcomes.
- Pioneered novel improvement methodologies, fostering a culture of continuous enhancement. Introduced cutting-edge technologies to automate manual processes and boost operational efficiency.
- Facilitated seamless communication between departments, ensuring alignment on process improvement goals. Mentored team members, cultivating a skilled workforce adept at driving positive change.
- Developed long-term strategies for sustainable process improvements, anticipating future challenges and opportunities. Championed transformative initiatives that reshaped operational paradigms.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained database systems to track and analyze operational data.
- Streamlined operational workflows to enhance team productivity and efficiency.
- Mentored junior staff, fostering professional development and skill enhancement.
Government Sales Representative Lead
CPI Aero Structures
Edgewood, New York
09.2005 - 06.2015
- Maintained customer relationships by responding promptly to inquiries and requests.
- Developed in-depth knowledge of product range and sales techniques to maximize revenue.
- Assessed customer feedback regularly in order to improve service quality standards.
- Successfully negotiated favorable terms and conditions for government contracts.
- Performed quality assurance checks prior to submitting bids or tenders for new business opportunities.
- Drafted persuasive proposals that incorporated innovative ideas and cost-effective solutions for potential buyers.
- Developed strategic sales plans to capture government contracts and maximize revenue potential.
- Cultivated relationships with key stakeholders in government agencies to drive contract negotiations.
Education
Six Sigma Green Belt in Quality -
Emory University
GA01.2011
Bachelor of Engineering - Mechanical Engineering
Stony Brook University - SUNY
01.2009
Skills
- Procedure analysis (Experienced)
- Data analysis (Experienced)
- Microsoft Office (Skillful)
- AS9100 (Skillful)
- ISO 9001 (Skillful)
- Schedule Management (Skillful)
- Estimating costs
- Safety regulations
- Budget planning
LANGUAGES
Spanish (Native)
English (Native)
Brazilian Portuguese (Novice)
Timeline
Remodeling Consultant
Power Home Technologies
08.2022 - Current
Insurance Sales Manager
Senior Life Insurance Company
03.2022 - 06.2025
Cloud Sales - Process Improvement Supervisor
Oracle North America, Inc
06.2015 - 03.2022
Government Sales Representative Lead
CPI Aero Structures
09.2005 - 06.2015
Bachelor of Engineering - Mechanical Engineering
Stony Brook University - SUNY
Six Sigma Green Belt in Quality -
Emory University
Community Service
After School Mentor, Created an environment that enabled open communication between mentor and mentee relationships through active listening techniques., Helped mentees become self-reliant through coaching and counseling., Served as positive role model to adolescents requiring guidance., Provided guidance and support to mentees, helping them develop their skillset and reach their goals., Modeled healthy, trusting relationships through clear communication and setting appropriate boundaries., Provided guidance on how best to navigate through challenging situations both inside and outside of school environments.
NJ ARMY NATIONAL GUARD
- 88M Motor Transport Operators
- Loading/Unloading Operations and Procedures
- Vehicle-mounted navigation and Global Positioning Satellite (GPS)systems
- Radio Communication
- Vehicle and Convoy Security & Defense
- Hazardous Material (HAZMAT) Transportation
- Vehicle Recovery Operations