Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriela Patino

Miramar

Summary

Dynamic Medical Office Manager with extensive experience at Derma Beauty Spa Broward, skilled in managing patient scheduling and billing processes. Bilingual in English and Spanish, I excel in medical treatment sales and customer service, ensuring compliance with regulations while enhancing patient satisfaction. Passionate and committed, I drive operational efficiency and team collaboration.

Overview

2026
2026
years of professional experience

Work History

Medical Office Manager

Derma Beauty Spa Broward
2020 - Current
  • Knowledge of Med treatments as: injected Prp, Medical Peelings, Injectables (Botox, Radiesse, POD Thread) Body treatments, Dermapen, and so much more.
  • Assisted in managing patient scheduling and appointments for optimal office efficiency.
  • Supported billing and coding processes to ensure accurate insurance claims submission.
  • Maintained medical records and ensured compliance with privacy regulations and standards.
  • Coordinated communication between healthcare providers, patients, and administrative staff.
  • Implemented inventory management practices for medical supplies to minimize shortages.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.

Customer Service Representative

VittoMd Plastic Surgery
03.2025 - 08.2025
  • Management of billing and scheduling systems such as SALESFORCE and 4D.
  • Knowledge of surgery Procedures such as: Lipo 360, Bbl, Breast Augmentation, Face Lift, Rhino Surgery and so much more.
  • Assisted patients with scheduling appointments and managing inquiries through multiple communication channels.
  • Provided exceptional customer support, addressing concerns and resolving issues efficiently.
  • Maintained accurate patient records within electronic health record systems.
  • Collaborated with medical staff to streamline patient intake processes and improve service delivery.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Tv Anchor/ Reporter/ Producer

Venevision / Univision
05.2007 - 10.2014
  • Anchor, Reporter and General Producer of the Entertainment News Section "Estrenos y Estrellas" for 7 years.
  • Delivered live news segments, ensuring clarity and engagement for diverse audiences.
  • Collaborated with production teams to develop compelling storylines and visuals.
  • Conducted interviews with high-profile guests, enhancing program relevance and viewer interest.
  • Researched current events to provide accurate reporting and context in broadcasts.

Education

Master Degree in Marketing Management - Marketing Management

Universidad Rafael Belloso Chacin (URBE)
Maracaibo, Venezuela
07.2006

Audiovisual Journalist - Journalism

La Universidad Del Zulia
Maracaibo, Venezuela
07.1998

Skills

    Authorize to Work in the United States

    Bilingüal: English / Spanish

    Management of Salesforce and 4D

    Great on Medical Treatment Sales

    Very Passionate and Committed to Work

Timeline

Customer Service Representative

VittoMd Plastic Surgery
03.2025 - 08.2025

Tv Anchor/ Reporter/ Producer

Venevision / Univision
05.2007 - 10.2014

Medical Office Manager

Derma Beauty Spa Broward
2020 - Current

Master Degree in Marketing Management - Marketing Management

Universidad Rafael Belloso Chacin (URBE)

Audiovisual Journalist - Journalism

La Universidad Del Zulia

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