Gaddiel Padilla
Orlando,FL
Summary
Reliable and safety-focused flight attendant with hands-on experience supporting daily operations at Spirit Airlines. Skilled in delivering attentive customer service, managing in-flight responsibilities, and responding calmly under pressure. Known for being adaptable, team-oriented, and committed to ensuring a safe and comfortable experience for all passengers.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Spirit Airlines
Orlando, FL
11.2021 - Current
- Ensure passenger safety and comfort by following FAA and company procedures on every flight.
- Conduct pre-flight safety checks and communicate emergency protocols clearly and confidently.
- Deliver responsive and friendly customer service, assisting passengers with seating, carry-ons, and special needs.
- Handle in-flight situations calmly, including delays, medical concerns, and difficult interactions.
- Promote and process onboard sales, contributing to overall flight performance goals.
- Collaborate closely with flight crew and ground teams to maintain on-time performance and a smooth travel experience.
- Maintain a professional, approachable presence in a fast-paced, high-pressure environment.
Flight Attendant
iAero Airways
Miami, FL
06.2020 - 11.2021
- Trained in emergency evacuation procedures, CPR, and First Aid.
- Utilized problem solving skills when handling difficult customers or resolving conflicts between passengers.
- Maintained composure in high-pressure situations while dealing with passenger complaints or medical emergencies.
- Performed pre-flight checks of equipment and safety features to guarantee safe flight conditions.
- Collaborated with flight crew members to provide excellent customer service.
Mortgage Services Associate
Oriental Bank
San Juan, PR
08.2020 - 05.2021
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Answered phone calls from potential customers to direct to appropriate products or departments.
- Updated existing databases with new entries on a regular basis.
- Developed organizational skills to effectively manage large amounts of paperwork and records in an efficient manner.
Education
Master of Business Administration (M.B.A.) - Human Resources Management
Caribbean University
Bayamon05.2026
BBA - Business Administration and Management
Caribbean University
Bayamon05.2024
Skills
- Adaptability and flexibility
- Public speaking
- Customer service
- Problem solving
- Reliability and punctuality
- Time management
- Safety procedures
- Team collaboration
- Team worker
LANGUAGES
English - Spanish
REFERENCES
References available upon request
Timeline
Flight Attendant
Spirit Airlines
11.2021 - Current
Mortgage Services Associate
Oriental Bank
08.2020 - 05.2021
Flight Attendant
iAero Airways
06.2020 - 11.2021
Master of Business Administration (M.B.A.) - Human Resources Management
Caribbean University
BBA - Business Administration and Management
Caribbean University