GAEIL KOCH
Bel Air,Maryland
Summary
Experienced and compassionate salon owner with over 35 years in the beauty industry, now seeking a remote position that allows me to bring my exceptional customer service, time management, and organizational skills to a new field. Known for building lasting client relationships, leading teams, and managing operations with professionalism and care. Due to health-related changes, I am transitioning into a work-from-home role where I can continue to make an impact behind the scenes.
Overview
25
25
years of professional experience
Work History
Salon Owner / Independent Stylist
Self-Employed
Bel Air, Maryland
08.2000 - Current
- Own and operate a successful salon business for over 5 years, building a loyal client base through exceptional service and trust.
- Managed all aspects of operations: scheduling, inventory, finances, marketing, and customer support.
- Developed and maintained booking systems, handled phone and email communication, and resolved client concerns promptly.
- Adapted to industry trends by offering educational classes and managing social media outreach.
- Trained and mentored junior stylists, demonstrating leadership and a passion for education.
- Maintained detailed client records and personalized services to meet individual needs.
Education
Cosmetology License -
MarylandSkills
- Client Relationship Management
- Scheduling & Calendar Management
- Communication & Interpersonal Skills
- Problem Solving & Conflict Resolution
- Attention to Detail
- Small Business Operations
- Email & Phone Support
- Microsoft Office
- Google Workspace
- Booking Software
- Adaptability
- Quick Learner
References
Available upon request
Open To Remote Opportunities
True
Remote Work Interests
- Customer Support or Client Success
- Virtual Assistant
- Scheduling / Admin Support
- Data Entry or Online Records Management
- Education Support (e.g. course moderation or online class assistant)
Timeline
Salon Owner / Independent Stylist
Self-Employed
08.2000 - Current
Cosmetology License -
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