Crystal Hoeft
Whitehall,PA
Summary
Adaptable professional with over 10 years managing salon operations, providing client services, and coordinating daily business tasks. Recently trained in medical billing and coding, with knowledge of ICD-10-CM, CPT, ICD-10-PCS coding, EHR systems, and HIPAA compliance. Skilled in administrative support, record keeping, scheduling, and workflow coordination, seeking healthcare administration or medical billing.
Overview
10
10
years of professional experience
Work History
Co-Owner/Salon Operator & Stylist
Carpe Diem Hair Studio LLC
07.2015 - 08.2025
- Co-owned and managed daily salon operations alongside business partner, ensuring smooth workflows and client satisfaction.
- Provided high-quality hair and beauty services, maintaining strong relationships with a loyal client base.
- Scheduled and pre-booked client appointments to maximize efficiency and ensue consistent follow-up.
- Managed inventory and coordinated with vendors to maintain necessary supplies.
- Maintained a clean, safe, and professional environment in compliance with health and safety regulations.
- Handled customer inquiries and resolved service concerns with professionalism and care.
Education
Associate of Applied Science - Paralegal Studies
Northampton Community College
Bethlehem, PACertificate - Medical Billing And Coding
Purdue Global
Online05-2025
Skills
- Medical Coding (ICD-10-CM, CPT, ICD-10-PCS)
- Medical billing & claims processing
- Electronic Health Records (EHR) management
- Appointment scheduling & record keeping
- Anatomy & pharmacology knowledge
- HIPAA & compliance knowledge
- Workflow coordination & multitasking
- Microsoft Office and billing software
- Client relationship management
- Professional communication
Timeline
Co-Owner/Salon Operator & Stylist
Carpe Diem Hair Studio LLC
07.2015 - 08.2025
Associate of Applied Science - Paralegal Studies
Northampton Community College
Certificate - Medical Billing And Coding
Purdue Global