Gael Corona
Kennewick
Summary
Dynamic professional with a proven track record in customer service and sales, exemplified during tenure at Walmart. Expert in online order processing and product picking, with a knack for prioritizing orders efficiently. Demonstrates patience and empathy, ensuring high customer satisfaction. Achieved notable success in heavy lifting and maintaining safety protocols, contributing to operational excellence.
Overview
10
10
years of professional experience
Work History
Online Personal Shopper
Walmart
04.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Security
Pasco Flea Market
04.2023 - Current
- Resolved vulnerabilities by making improvements to network security.
- Reduced security risks by conducting thorough vulnerability assessments and implementing robust security measures.
- Improved overall safety by conducting regular security assessments and implementing necessary security measures.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Truck Loader
Amazon
12.2024 - 01.2025
- Loaded and strapped shipments into place on trucks.
- Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Maintained clean and functional warehouse space throughout [Number] hour shifts.
Snack Bar Cashier
Benavidez Produce
03.2015 - 11.2022
- Showcased strong multitasking abilities by managing multiple orders simultaneously without compromising accuracy or quality of service delivered.
- Handled cash and debit transactions accurately, ensuring proper accounting practices were followed daily.
- Enhanced customer satisfaction by providing efficient and accurate cash register transactions.
- Utilized knowledge about ingredients and allergy information to guide customers in making informed decisions about their snack choices, resulting in a more personalized experience.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cook Apprentice
El Porton
08.2021 - 11.2021
- Utilized knife skills to expertly chop, slice, and dice ingredients for various dishes.
- Handled high-pressure situations calmly and effectively, ensuring customer satisfaction even during busy periods or unexpected challenges.
- Received positive feedback from customers for exceptional culinary skills and presentation techniques.
- Efficiently multitasked between various stations within the kitchen, adapting quickly as needed throughout each shift.
Education
No Degree - Computer Science
Columbia Basin College
Pasco, WAHigh School Diploma -
Kamiakin High School
Kennewick, WA06-2023
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Customer service
- Prioritizing orders
- Online order processing
- Heavy lifting
Languages
Spanish
Native or Bilingual
Timeline
Truck Loader
Amazon
12.2024 - 01.2025
Online Personal Shopper
Walmart
04.2024 - Current
Security
Pasco Flea Market
04.2023 - Current
Cook Apprentice
El Porton
08.2021 - 11.2021
Snack Bar Cashier
Benavidez Produce
03.2015 - 11.2022
No Degree - Computer Science
Columbia Basin College
High School Diploma -
Kamiakin High School
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