Mykol Clapshaw
Redding,CA
Summary
Proven expertise in customer engagement and shelf stocking, demonstrated through impactful roles at Salvation Army Thrift Store and Walmart. Excelled in enhancing customer satisfaction and store appearance, significantly contributing to team efficiency and workplace safety. Skilled in product knowledge, adept at fostering positive shopping experiences and operational excellence.
Overview
25
25
years of professional experience
Work History
Floor Associate
Salvation Army Thrift Store
09.2023 - 12.2024
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
Overnight Stocker
Walmart
04.2000 - 02.2007
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Education
GED -
Mountain View Adult Education
Mountain View, CA08-1995
Skills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Cleanliness and hygiene
Timeline
Floor Associate
Salvation Army Thrift Store
09.2023 - 12.2024
Overnight Stocker
Walmart
04.2000 - 02.2007
GED -
Mountain View Adult Education
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