Summary
Overview
Work History
Education
Skills
Timeline
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Gage Ayala

West End,NC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Tackling any and every task with substantial results, while proving capabilities as a Customer Service Representative.

Overview

1
1
year of professional experience

Work History

Customer Service Clerk

Harris Teeter
04.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Kept front check-out area clean and organized for efficient service.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Along with helping customers, and assisting coworkers with any issues and/or complications.
  • Able to count thousands of dollars worth of assets efficiently

Education

Associate of Science - Biochemistry

Sandhills Community College
Pinehurst, NC
05.2024

High School Diploma -

Ayala Academy
West End, NC
06.2023

Skills

  • Credit Card Payment Processing
  • Conflict Resolution Techniques
  • Collaborative Environments
  • Staff Training
  • Quality Assurance
  • Account Management
  • Till Counting
  • Customer Service Excellence
  • Refund Processing
  • Customer Service
  • Product Promotion

Timeline

Customer Service Clerk

Harris Teeter
04.2022 - Current

Associate of Science - Biochemistry

Sandhills Community College

High School Diploma -

Ayala Academy

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Gage Ayala