Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivered products to customer locations on time.
Exceeded customer satisfaction by finding creative solutions to problems.
Flooring Installer
Nevada carpet contract inc
Reno, NV
03.2023 - 06.2023
Had to leave this job due to reinjuring my right shoulder.
Worked in apartments that were being built so i had to be able to work with other construction workers doing their part
Inspected rooms for any obstacles that could interfere with installation process.
Worked with a variety of tools including saws, hammers, drills, screwdrivers.
Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.
Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
Trimmed and installed padding to specified dimensions to meet client requirements.
Cut and trimmed flooring to suit specified areas before installation.
Maintained clean work areas throughout project duration.
Followed safety protocols while operating power tools or hazardous materials.
Assisted in loading and unloading trucks with supplies needed for job sites.
Lot Porter
Lithia Chrysler Dodge Jeep Ram of Reno
Reno, NV
05.2022 - 01.2023
Left job due to getting hurt and them not working with my medical restrictions.
Upheld business standards by maintaining property's cleanliness and appearance.
Greeted customers and provided assistance with parking needs.
Cleaned interiors of returned vehicles using appropriate cleaning supplies and equipment.
Patrolled parking area to prevent vehicle damage and vehicle or property thefts.
Maintained lot cleanliness by sweeping, picking up trash, and removing debris.
Coordinated with other departments within the dealership when necessary.
Logged assigned vehicle tags in specified software.
Assisted customers by communicating and collaborating with teammates.
Responded quickly to customer requests for information regarding vehicles on the lot.
Cleaned all cars for sales, was the only porter allowed to do super cars.
Picked up and dropped off customers when car was being serviced to help them when they had no vehicle.
Inspected vehicles for damage, completed paperwork, and reported any issues to the supervisor.
Filled the coolers they had with refreshments for team members and customers.
Package Handler
OnTrac
Reno, NV
06.2021 - 02.2022
Collaborated with team members on tasks such as sorting mail into designated bins.
Sorted packages to appropriate slide, line or belt for final distribution.
Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Protected company inventory by maintaining and organizing storage areas.
Managed inventory levels by tracking incoming and outgoing packages.
Labeled parcels accurately according to company guidelines.
Organized packages according to type, size, destination, and other specifications.
Utilized computer systems for tracking orders, printing labels, and preparing reports.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Flooring Apprentice
Romanoff Floors
Sparks, NV
08.2019 - 03.2021
Used hand and power tools to install hardwood, vinyl, laminate and other types of flooring.
Displayed high standards for quality workmanship and routinely double-checked work.
Removed excess cement and flooring materials to form tight joints and attractive finishes.
Worked closely with other team members to ensure timely completion of projects.
Used adhesive to join seam edges together.
Provided customer service support by answering questions about products or services offered.
Trimmed and installed padding to specified dimensions to meet client requirements.
Cut and trimmed flooring to suit specified areas before installation.
Inspected floor surface, assessed conditions and corrected potential imperfections affecting carpet and flooring installations.
Installed various types of hardwood, laminate, tile, vinyl, and carpet floors.
Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
Performed basic repairs on damaged flooring surfaces.
Measured, marked and cut carpeting to size with hand-held and powered tools.
One of my best and favorite jobs to work at lots of one on one with customers in there own homes.
Left most house with a warm lunch in my belly from the customer loving the work me and my dad did.
Cashier's Clerk
SAK and Save
Sparks, NV
09.2018 - 01.2019
This was a job my mom got me while my dad was getting set up at a new flooring company so that i could help with bills.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Monitored restroom traffic flow to ensure that it was running efficiently while maintaining safety standards at all times.
Ensured that all areas were properly stocked with necessary supplies for each customer's convenience.
Cashier
Sizzler Restaurant
Sparks, NV
01.2017 - 04.2018
Accepted cash and credit card payments, issued receipts and provided change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Assisted customers over the phone regarding store operations, product information and order placement.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members. BE the first to get a raise in 10 year at the cashier spot there.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Verified that customers were of legal age to purchase alcohol products.
Cashier/Cook's Assistant
Scoops Ice Cream
Reno, NV
08.2015 - 03.2016
Offered customers carry-out service at completion of transaction.
Greeted customers and answered any questions they had about the store's products and services.
Processed customer payments quickly and returned exact change and receipts.
Answered customers' questions and provided information on store procedures or policies.
Welcomed customers, offering assistance to help find store items.
Performed other duties as assigned by management.
Assisted customers over the phone regarding store operations, product information and order placement.
Discounted purchases by scanning and redeeming coupons.
At the time was also playing football, as well as being a full time student.