Gage Cain
Virginia Green Lawn Care Service
FREDERICKSBURG,VA
4
years of professional experience
Highly respectful and professional with experience in account management, customer service and support, and day to day operations coordination across retail and service settings. Highly skilled in complaint resolution, communication, and customer satisfaction. I will bring a strong focus on follow through and execution of any tasks that come my way.
Work History
Service Leader
10 Months- Reviewed customer requests and updated work orders with accurate service details.
- Documented service notes and verified completion of lawn treatment appointments.
- Supported customer interactions by answering questions and resolving issues.
- Learned lawn care service procedures, safety standards, and field communication practices.
- Maintained organized records for appointments, callbacks, and customer service updates.
Assistant Manager
1 Year- Supervised shift operations, ensuring consistent customer service and product quality
- Trained team members on food safety, pizza preparation, and service standards
- Monitored inventory levels, restocking supplies to support smooth store operations
- Handled cash management, register balancing, and accurate daily reconciliation
- Coordinated opening and closing procedures to maintain operational readiness
- Resolved customer concerns promptly, supporting positive guest experiences
Bulk Account Manager
11 Months- Managed bulk account relationships, ensuring accurate orders and consistent service across assigned retail locations.
- Coordinated product deliveries, inventory replenishment, and display execution to maintain account readiness.
- Monitored account sales trends and adjusted merchandising support to strengthen product availability.
- Executed promotional programs and cooler resets according to customer requirements and brand guidelines.
- Maintained organized account records, communication notes, and service updates for reliable follow-through.
Assistant Manager
10 MonthsEducation
High School Diploma
Skills
Customer service
Complaint resolution
Account management
Team management
Operational efficiency
Coaching and mentoring
Operational oversight
Exceptional communication
Timeline
Service Leader
Virginia Green Lawn Care Service
09.2025 - 07.2026Read More
Assistant Manager
Little Caesars
09.2024 - 09.2025Read More
Bulk Account Manager
Coca Cola Bottling Co Consolidated
05.2023 - 04.2024Read More
Assistant Manager
Little Caesars
05.2022 - 03.2023Read More
Chancellor High School
High School Diploma
Read More