Gage Irving
Little Rock,AR
Summary
I have always wanted to help people with my work. Studied psychology in college to become a therapist/counselor to those in need. Currently working at Top Golf in maintenance. With no prior maintenance experience after a few months of work I was promoted to team lead. I also serve for the restaurant and deal with customers and demonstrate a cool head in stressful situations.
Overview
6
6
years of professional experience
Work History
Server
Top Golf
06.2024 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Maintenance Shift Lead
Top Golf
09.2023 - Current
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Created and maintained daily and weekly reports for upper management.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Utilized proper tools and materials to adhere to safety guidelines.
Server
Cracker Barrell
03.2023 - 09.2023
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Explained menu items and suggested appropriate options for food allergy concerns.
Delivery Driver
Dominos Pizza Inc.
08.2022 - 01.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Successfully avoided time delivery delays by carefully planning best routes.
Fiber Optic Installer
Watson Construction
05.2022 - 08.2022
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Responded to service requests during and after business hours.
Cashier
Imagine Fitness
01.2019 - 07.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
Delivery Driver
Bite Squad
12.2019 - 03.2021
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Associate of Science - Psychology
Pulaski Technical College
North Little Rock, AR06-2025
Skills
- Team member support
- Professional Appearance
- Calm Demeanor
- Strong Work Ethic
- Team management
- Highly Adaptive
- Quick Learner
- Highly Personable
- Strong Student
Timeline
Server
Top Golf
06.2024 - Current
Maintenance Shift Lead
Top Golf
09.2023 - Current
Server
Cracker Barrell
03.2023 - 09.2023
Delivery Driver
Dominos Pizza Inc.
08.2022 - 01.2023
Fiber Optic Installer
Watson Construction
05.2022 - 08.2022
Delivery Driver
Bite Squad
12.2019 - 03.2021
Cashier
Imagine Fitness
01.2019 - 07.2022
Associate of Science - Psychology
Pulaski Technical College
Similar Profiles
David KohlbergDavid Kohlberg
Regional Outside Sales Representative at Top Golf Callaway Golf Brands Corp.Regional Outside Sales Representative at Top Golf Callaway Golf Brands Corp.
STELLA StearmanSTELLA Stearman
Server at Top GolfServer at Top Golf
Noah CorneliousNoah Cornelious
Food Runner at Top GolfFood Runner at Top Golf