Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gage Justus

Tempe

Summary

With experience in multiple industries, I am a dynamic Customer Service Representative committed to building strong customer relationships, fostering brand loyalty, and improving customer retention. My goal is to exceed expectations by delivering exceptional service and providing personalized solutions tailored to individual needs. Throughout my extensive experience, I have refined my communication skills and gained a thorough understanding of customer satisfaction. Dedicated to achieving outstanding results, I am excited to leverage my expertise in driving customer loyalty and satisfaction for your organization.

Overview

11
11
years of professional experience

Work History

Dasher

DoorDash
12.2016 - Current
  • Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and resolved any customer problematic issues
  • Uphold a clean driving record with no accidents on the job
  • Maximize delivery numbers through route planning
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.

Assistant Manager

Red Star Vapor
01.2022 - 08.2023
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Production Assistant

Nouveau Presentations
12.2013 - 06.2022
  • Assist the daily operations of the CEO
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Handled incoming and outgoing correspondence, including mail, email, and faxes
  • Troubleshoot and fix office equipment, including copy machine and phone system

Server and Trainer

Famous Dave's
12.2018 - 06.2020
  • Collect payment and handle petty cash
  • Maintain a clean, organized working environment
  • Develop relationships with regular customers to promote top customer service standards
  • Train new servers on expectations and procedures

Education

High School Diploma -

Highland High School
Gilbert, AZ
05-2013

Skills

  • Store operations
  • Customer experience
  • Positive and professional
  • POS operation
  • Multitasking
  • Cross Selling / Up-Selling

Timeline

Assistant Manager

Red Star Vapor
01.2022 - 08.2023

Server and Trainer

Famous Dave's
12.2018 - 06.2020

Dasher

DoorDash
12.2016 - Current

Production Assistant

Nouveau Presentations
12.2013 - 06.2022

High School Diploma -

Highland High School

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Gage Justus