Gage Moorehead
Manly,Iowa
Summary
Skilled Field Service Technician with background in diagnosing, repairing and optimizing a variety of equipment. Strengths include troubleshooting skills, ability to work independently, and strong customer service orientation. Previous experience has led to improved machine functionality, increased client satisfaction and minimized downtime through timely, efficient service.
Overview
4
4
years of professional experience
Work History
Field Service Technician
Atlantic Bottling Company
Mason City, Iowa
07.2023 - Current
- Diagnosed and repaired beverage dispensing equipment at client locations.
- Performed troubleshooting on electronic circuits and systems.
- Collaborated with team members to troubleshoot technical issues efficiently.
- Installed new beverage systems according to company guidelines and standards.
- Maintained inventory of tools and parts for timely service completion.
- Trained customers on equipment after installation.
- Observed field safety protocols to prevent injuries and accidents.
- Responded promptly to emergency service requests from clients.
- Provided technical support to customers over the phone and via email.
Warehouse Specialist
Atlantic Bottling Company
Mason City, IA
10.2022 - 07.2023
- Operated forklifts and pallet jacks to transport materials safely.
- Collaborated with team members to fulfill orders accurately and promptly.
- Inspected incoming shipments for quality and accuracy before storage.
- Loaded and unloaded trucks, ensuring proper handling of products.
- Performed daily safety checks on all equipment used in the warehouse.
- Performed regular maintenance on equipment used in the warehouse environment.
Service Manager
HyVee Foods
Mason City, Iowa
08.2021 - 06.2022
- Managed daily operations in a fast-paced grocery environment.
- Coordinated schedules to ensure adequate staffing levels.
- Trained staff on customer service and product knowledge standards.
- Resolved customer complaints and provided effective solutions.
- Collaborated with management to optimize store processes.
- Developed and maintained relationships with customers, vendors, and suppliers.
Education
High School Diploma -
Saint Ansgar Community School
Saint Ansgar, IA05-2021
Skills
- Technical troubleshooting
- Equipment maintenance
- System installation
- Project coordination
- Work order management
- Inventory management
- Problem solving
- Verbal and written communication
- Team collaboration
- Customer service
- Safety compliance
- Prioritization and time management
Timeline
Field Service Technician
Atlantic Bottling Company
07.2023 - Current
Warehouse Specialist
Atlantic Bottling Company
10.2022 - 07.2023
Service Manager
HyVee Foods
08.2021 - 06.2022
High School Diploma -
Saint Ansgar Community School
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