Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gage Stiffarm

Missoula,Montana

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience making espresso and tea beverages, processing payments, handling food, training new employees and meeting customer demands with diligent and well-organized mentality.

Overview

3
3
years of professional experience

Work History

Barista Shift Lead

Ducrey Chocolate
Missoula, MT
05.2023 - 09.2023
  • Provided excellent customer service and ensured all customers left satisfied.
  • Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
  • Monitored the performance of staff to ensure that quality standards were met.
  • Assisted in developing menus and creating special drinks.
  • Maintained inventory of supplies, including coffee beans, syrups, cups, lids.
  • Reviewed daily sales reports and provided feedback to management regarding any discrepancies or issues identified.

Barista

Marissa Keenan
Whitefish, Montana
10.2021 - 01.2022
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Paddle Board Renter

Sea Me Paddle Kayaking & SUP Tours & Rentals
07.2021 - 09.2021
  • Had renters fill out paperwork for SUPs and kayaks
  • Hauled heavy equipment on and off the beach
  • Took inventory for each piece of boating equipment at the end of every day
  • Sanitized and washed boats at the end of every use to insure they kept clean for the next renter

Thrift Store Clerk

Flathead Industries
01.2021 - 04.2021
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Maintained presentable customer areas with diligent cleaning and proactive recovery management.
  • Answered questions about store policies and addressed customer concerns.

Dishwasher

Dave Sheeran
07.2020 - 01.2021
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Washed dishes and assisted in bussing tables.

Education

GED -

Flathead Valley Community College
Kalispell, MT
08.2022

Skills

  • Coffee Machinery
  • Barista Training
  • Beverage Preparation
  • Safe Food Handling Practices
  • Food Preparation and Safety
  • Customer Service
  • Cash Register Operation
  • Juicer
  • Menu Memorization
  • Station Preparation
  • Drink Consistency
  • Clean and Sanitize
  • Adaptable and Flexible
  • Shop Opening and Closing
  • Inventory Management
  • POS Systems

Timeline

Barista Shift Lead

Ducrey Chocolate
05.2023 - 09.2023

Barista

Marissa Keenan
10.2021 - 01.2022

Paddle Board Renter

Sea Me Paddle Kayaking & SUP Tours & Rentals
07.2021 - 09.2021

Thrift Store Clerk

Flathead Industries
01.2021 - 04.2021

Dishwasher

Dave Sheeran
07.2020 - 01.2021

GED -

Flathead Valley Community College

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Gage Stiffarm