Summary
Overview
Work History
Education
Skills
Timeline
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Gage Updegrove

Ellensburg,Washington

Summary

Accomplished Shift Manager at McDonald's, adept in decision-making and customer service, significantly enhanced team performance through effective training and leadership. Skilled in Microsoft Office, excelled in employee training, and problem-solving, ensuring high standards and seamless team integration. Demonstrates exceptional team collaboration and leadership abilities.

Experience in Field work, attended several animal related courses, identifying species based on characteristics.

Experienced in Lab work, worked with dissection and identifying key organs and their functions.

Overview

3
3
years of professional experience

Work History

Shift Manager

McDonald's
09.2021 - 09.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Bachelor of Science - Ecology And Evolutionary Biology

Central Washington University
Ellensburg, WA
06.2023

Skills

  • Decision-Making
  • Customer service focus
  • Employee Training
  • Microsoft Office experience
  • Field work experience
  • Team Collaboration and Leadership skills

Timeline

Shift Manager

McDonald's
09.2021 - 09.2024

Bachelor of Science - Ecology And Evolutionary Biology

Central Washington University

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Gage Updegrove