Gage Welch
Oklahoma City,OK
Summary
My name is Gage Welch, and I currently serve as a Front Desk Agent at a prominent hotel while also assisting with sales responsibilities. Concurrently, I am pursuing a Bachelor's degree in Business Management and Finance. My career aspiration is driven by a strong motivation towards financial success and punctuality, both of which I prioritize rigorously.
I am driven by a profound appreciation for the financial aspects of business, recognizing the importance of sound financial management in achieving both personal and professional goals. My strong work ethic ensures that I consistently meet deadlines and deliver results that exceed expectations, reflecting my dedication to excellence and continuous improvement.
Overview
1
1
year of professional experience
Work History
Front Desk Agent
Champion Hotels
01.2024 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Warehouse Worker
Hobby Lobby
06.2023 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Associate of Business Administration - Business Administration
Colorado Technical University
Colorado Springs, CO08.2025
Skills
- Customer Service
- Guest Services
- Problem-solving skills
- Cash Handling
- Time Management
- Credit and cash payments
- Guest Relations
- Oral and written communications
- Administrative Skills
Timeline
Front Desk Agent
Champion Hotels
01.2024 - Current
Warehouse Worker
Hobby Lobby
06.2023 - 11.2023
Associate of Business Administration - Business Administration
Colorado Technical University
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