Christian Bruno

• Led recruitment, onboarding, and training processes for front-of-house staff

• Managed staff scheduling, performance monitoring, and daily operations

• Conducted coaching and feedback to improve engagement and service quality

• Ensured compliance with company policies and food safety regulations

• Acted as liaison between staff and senior management

• Led the company through a period of rapid expansion, resulting in a 50% increase in revenue
• Guided cross-functional teams to optimize operations, leading to a 15% decrease in expenses.
• Implemented quality control measures, achieving a 30% reduction in product defects.

• Ensured team reliability and communication, contributing to a 4.8-star rating on Google Reviews.
• Conducted interviews, oversaw the hiring process, and ran staff training for 20+ employees
• Collaborated with local vendors to source specialty ingredients, achieving cost savings of 6% below budget.

• Ensured high levels of guest satisfaction, food quality, and restaurant cleanliness resulting in a 15% increase in customer ratings.
• Developed up-selling skills among servers, achieving a 16% increase in revenue.
• Implemented cost-saving measures resulting in a 10% reduction in operational expenses.

• Collaborated with co-workers, covering all diner needs and reducing wait-time for tables by 15 minutes
• Coordinated with kitchen staff to ensure timely food preparation and delivery.
• Implemented customer loyalty program resulting in a 15% increase in repeat business.

• Designed and executed a comprehensive marketing campaign that increased brand awareness by 50%.
• Developed strategic partnerships with local businesses to enhance community engagement and support.
• Managed budgeting processes to optimize resource distribution.

• Oversaw a team of 20 staff members, providing training and feedback to optimize performance.
• Boosted sales by 11% by aligning recommendations with diner preferences
• Decreased employee turnover through strategic leadership and transparent communication.

• Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
• Planned video shoots in studio and remotely by managing production through stages to completion.
• Coordinated with directors, actors, and creative teams to achieve project goals.

• Elevated diner experience through curated wine recommendations.
• Optimized inventory processes to preserve wine integrity.
• Assembled and managed an all-encompassing wine collection to suit various preferences and price ranges.

• Organized extensive pre-production discussions, securing stakeholder alignment on project targets and timeframes.
• Managed the production of over 40 video content resulting in a 30% increase in viewership
• Collaborated with executive directors, scriptwriters, and editors on various projects, ensuring seamless filming/production processes and resolving issues

• Partnered with management to address and resolve guest conflicts efficiently.
• Promoted additional menu items to boost sales.
• Executed rapid service in a dynamic environment, catering to guest preferences.

• Presented production ideas and determined creative scenarios for production and delivery.
• Developed schedules for production, editing, and duplication for timely delivery.
• Facilitated comprehensive pre-production planning sessions to align stakeholders on project goals.