Gaia Jordan
Jacksonville,FL
Summary
Accounts payable clerk with a diverse background in specializing in customer care, streamlining operations, and fostering team collaboration. Skilled in cash handling, employee training, and multitasking, with a passion and focus on innovation and excellence.
Overview
5
5
years of professional experience
Work History
Accounts Payable Clerk
Mercedes Benz
Jacksonville, FL
08.2025 - Current
- Assist in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Reconcile company bank, credit card and line of credit accounts.
- Match purchase orders with invoices and recorded necessary information.
- Process invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Receptionist
Mercedes Benz
Jacksonville, FL
08.2024 - 08.2025
- Coordinated communication between departments, enhancing service delivery and customer satisfaction.
- Trained new reception staff on best practices and company protocols.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Product concierge
Mercedes Benz
Jacksonville, FL
09.2023 - 08.2024
- Coordinated logistics for luxury vehicle deliveries, enhancing efficiency and client experience during high-profile events.
- Trained junior staff on best practices in customer engagement, fostering a culture of excellence within the team.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Cashier
Mercedes Benz
Jacksonville, FL
09.2022 - 09.2023
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Trained new staff on operational procedures and customer engagement techniques to support team development.
- Conducted daily cash reconciliations, ensuring accuracy and compliance with financial protocols and procedures.
Porter
Mercedes Benz
Jacksonville, FL
07.2022 - 09.2022
- Collaborated with team members to streamline vehicle movement logistics within dealership premises.
- Coordinated with service departments to ensure timely delivery of vehicles post-maintenance or repair services.
Key holder/ sales associate
Plato's closet
Jacksonville, FL
09.2021 - 06.2022
- Led team in daily operations, ensuring efficient workflow and optimal customer service.
- Trained and mentored new employees on store policies and procedures.
- Coordinated visual merchandising strategies to enhance product presentation and drive sales.
- Fostered a positive shopping environment by addressing customer inquiries and resolving issues promptly.
Member Services representative
Planet Fitness
Satellite Beach, FL
03.2021 - 08.2021
- Educated members on gym facilities and programs, enhancing overall member experience and engagement.
- Maintained cleanliness and organization of fitness areas, promoting a welcoming environment for members.
- Established strong relationships with members to foster loyalty and trust, contributing to a high retention rate.
Receptionist/Cashier
Koru Eco brand
Cocoa Beach, FL
03.2021 - 08.2021
- Implemented eco-friendly practices in office management, promoting sustainability initiatives.
- Developed positive relationships with clients, contributing to improved customer satisfaction ratings.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma - undefined
Satellite Senior High School
Skills
- Customer service
- Communication
- Cash handling
- POS systems
- Time management
- Diverse adaptability
- Conflict management resolution
- Attention to detail
- Data entry
- Invoice processing
- Statement review
- Excellent multitasking capability
Timeline
Accounts Payable Clerk
Mercedes Benz
08.2025 - Current
Receptionist
Mercedes Benz
08.2024 - 08.2025
Product concierge
Mercedes Benz
09.2023 - 08.2024
Cashier
Mercedes Benz
09.2022 - 09.2023
Porter
Mercedes Benz
07.2022 - 09.2022
Key holder/ sales associate
Plato's closet
09.2021 - 06.2022
Member Services representative
Planet Fitness
03.2021 - 08.2021
Receptionist/Cashier
Koru Eco brand
03.2021 - 08.2021
High School Diploma - undefined
Satellite Senior High School