Gaia KingSmith
Missoula,MT
Summary
Driven and compassionate professional with a diverse background in healthcare and customer service, notably at Riverside Health and Rehab. Excelled in providing empathetic patient care and maintaining stringent health standards. Skilled in team collaboration and customer engagement, with certifications in First Aid, CPR, and Cannabis Control. Achieved significant improvements in patient and customer satisfaction through proactive problem-solving and effective communication.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Riverside Health and Rehab
2020.04 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, O2 stats etc
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Preschool Teaching Assistant
Origins Education
2019.06 - Current
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Communicated with parents to inform about child's progress and classroom behavior.
Budtender
Farm406
2022.07 - 2023.09
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Manager
- Metrics
- Manufacturing and packaging
- Conducting weekly audits
- Ensuring compliance of all state requirements
Rumour Restaurant
Rumour Restaurant
2018.09 - 2022.11
- Hostess
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
- Reservation and Seating management
- Table flow and drink orders
- Phone orders
- Work with bartenders and wait staff to ensure high quality dining experience for each patron
- Promoted a safe work environment by enforcing strict adherence to health code regulations and company safety guidelines.
Education
Big Sky High School
Missoula, MT01.2020
Skills
Maintaining health & safety regulations, providing prompt, professional and empathetic care to patients, money handling, POS, customer service, table flow management, reservations management, health and sanitation, state compliance, food prep, cleaning and closing duties and current MT state first aid/CPR certification I am currently in training to be a medication aid Med/tech and will be certified as of July 11th 2024
I am responsible, reliable, learn quickly, work great independently and along side others in a team atmosphere while maintaining a cheerful & helpful attitude
Certified Nursing Assistant
Adult & Child First Aid & CPR Certified
Cannabis Control Division License
Timeline
Budtender
Farm406
2022.07 - 2023.09
Certified Nursing Assistant
Riverside Health and Rehab
2020.04 - Current
Preschool Teaching Assistant
Origins Education
2019.06 - Current
Rumour Restaurant
Rumour Restaurant
2018.09 - 2022.11
Big Sky High School