Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaige Brackett

Amarillo

Summary

Dynamic Assistant General Manager with expertise in team leadership, customer service, and training development. Proven ability to implement effective sales strategies and maximize profits while ensuring operational efficiency.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

Joe Taco
Amarillo
03.2023 - Current

Management Job duties at Joe Taco include but are not limited to:

  • Training and mentoring staff on customer service protocols and procedures.
  • Developing and implementing training materials for new employees.
  • Coordinated inventory management and supply chain processes to support operational needs.
  • Oversight of scheduling to maintain optimal staffing levels during peak hours.
  • Ensured compliance with health and safety regulations throughout the restaurant.
  • Assisting in the recruitment process by conducting interviews with prospective candidates.
  • Managing store cash intake with high accuracy and prepared daily bank deposits.
  • Communicating regularly with suppliers regarding product delivery timelines, pricing information.
  • Developed and implemented strategies that increased sales and profit margins.
  • Managed daily operations to maintain smooth restaurant functionality and service quality.

Server

Joe Taco
Canyon
07.2019 - 03.2023

Serving Job Duties at Joe Taco Included but were not limited to:

  • Providing exceptional customer service in a fast-paced dining environment.
  • Taking and processing food and drink orders accurately and efficiently.
  • Assisting in training new servers on company standards and procedures.

Host/Server/Bartender

Sayakomarns
Canyon
03.2015 - 04.2019

Host Job Duties Included but were not limited to:

  • Greeting and seating guests promptly upon arrival.
  • Assisted guests with menu inquiries and recommendations.
  • Handled guest complaints with professionalism and courtesy.

Serving Job Duties Included but were not limited to:

  • Prepared checks, itemizing total meal costs and taxes.
  • Provided excellent customer service in a fast-paced dining environment.
  • Took accurate food and drink orders from guests.
  • Processed payments efficiently using point-of-sale system.

Bartending Job Duties Included but were not limited to:

  • Preparing and serving a variety of cocktails and beverages to customers.
  • Engaging with patrons to create a welcoming and friendly atmosphere.
  • Managing inventory levels and restocked supplies as needed during shifts.
  • Monitoring customer behavior to ensure compliance with responsible serving practices.

Education

BBA - Management

West Texas A&M University
Canyon, TX
12-2025

Skills

  • Sales strategies
  • Inventory management
  • Scheduling optimization
  • Employee training
  • Team leadership
  • Customer service

Timeline

Assistant General Manager

Joe Taco
03.2023 - Current

Server

Joe Taco
07.2019 - 03.2023

Host/Server/Bartender

Sayakomarns
03.2015 - 04.2019

BBA - Management

West Texas A&M University
Gaige Brackett