Summary
Overview
Work History
Education
Skills
Timeline
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Gaige Honey

North Palm Beach,FL

Summary

Personable and dedicated customer service representative with extensive experience in the customer service industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships and growing businesses.

Overview

4
4
years of professional experience

Work History

Member Service Representative

Planet Fitness
Galesburg, Illinois
11.2023 - 06.2024
  • Maintained accurate records of member interactions and transactions.
  • Greeted customers in a friendly and professional manner.
  • Adhered to all applicable policies, procedures, regulations, and laws.
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Attended training sessions regularly to stay abreast of changes in company policies or procedures.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.

Tanning Consultant

Zoom Tan - Tanning Salon
North Palm Beach, Florida
12.2022 - 11.2023
  • Provided recommendations to customers on appropriate tanning levels for their skin type.
  • Monitored inventory levels and placed orders when necessary.
  • Greeted customers and provided information about tanning services.
  • Performed regular maintenance checks on all tanning equipment, including lamps, fans, and timers.
  • Provided training to new staff members on proper operation of equipment.
  • Processed payments from customers using cash registers or POS systems.
  • Ensured that products were adequately stocked in accordance with company standards.
  • Maintained a clean and sanitary environment in the salon at all times.

Caretaker

Richard Kampeter
Jefferson City, Missouri
04.2021 - 12.2022
  • Communicated effectively with co-workers regarding job assignments and progress updates throughout shifts.
  • Evaluated patient responses to medications administered and immediately reported any changes or unusual occurrences to the supervising nurse or physician.
  • Performed routine inventory control checks of drugs stored in unit drug boxes or carts.

L1MA

Harbor Place.
Linn, Missouri
01.2020 - 04.2022
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.

Education

High School Diploma -

Pennfoster
Linn, MO
04-2018

Skills

  • Product Sales
  • Issue Resolution
  • Service Upselling
  • Membership renewals
  • Policy understanding
  • Healthcare knowledge
  • Customer Service

Timeline

Member Service Representative

Planet Fitness
11.2023 - 06.2024

Tanning Consultant

Zoom Tan - Tanning Salon
12.2022 - 11.2023

Caretaker

Richard Kampeter
04.2021 - 12.2022

L1MA

Harbor Place.
01.2020 - 04.2022

High School Diploma -

Pennfoster

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Gaige Honey