Gail Childs
Hyannis,MA
Summary
Dependable Office Manager with a track record of enhancing operational efficiency at Hoxie Landscape Services, adept in A/R and A/P management and payroll processing. I pride myself delivering exceptional customer service, ensuring timely and accurate financial reporting. Skilled in QuickBooks and problem-solving while focusing on achieving company goals.
Overview
16
16
years of professional experience
Work History
Office Manager
CMS Landscape (formally Hoxie Landscape Service)
Sandwich, MA
04.2013 - Current
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed, scheduled and coordinated office functions and activities for employees.
- Responded to customer inquiries via phone or email in a professional manner.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Analyzed business performance data and forecasted business results for upper management.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Produced thorough, accurate and timely reports of project activities.
- Processed payroll accurately ensuring all employees were paid on time.
- Administered payroll and maintained proper documentation of employee personnel.
- Assisted in recruiting, onboarding and training new employees.
- Assisted with the preparation of budgets, forecasts and financial statements.
Head Teller/Assistant Manager
The Cooperative Bank of Cape Cod
Harwich, MA
08.2008 - 06.2012
- Conducted periodic audits of branch operations to ensure compliance with established policies.
- Cross-sold bank products and services to customers, meeting and exceeding sales targets.
- Assisted in training new tellers on operational procedures, policies, and regulations.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Managed daily operations of teller line, ensuring compliance with bank policies and procedures.
- Made decisions and resolved issues using critical thinking and analytical skills.
Education
High School Diploma -
Brockton High School
Brockton, MASkills
- A/R and A/P
- QuickBooks
- Banking operations
- Account reconciliation
- Customer service
- Financial accounting
- Payroll processing
- Scheduling
- Microsoft, Google
- Multi-tasked
- Problem solving
Timeline
Office Manager
CMS Landscape (formally Hoxie Landscape Service)
04.2013 - Current
Head Teller/Assistant Manager
The Cooperative Bank of Cape Cod
08.2008 - 06.2012
High School Diploma -
Brockton High School
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