Work From Home Agent
Unemployed
07.2024 - Current
Allstate insurance
Residential warrantee
Master Builders Association
Gail Clark
Sequim,WA
Summary
Driven Work From Home Agent with a proven track record in enhancing customer satisfaction for Allstate insurance through expert customer service and adept problem resolution. Excels in CRM knowledge and teamwork, significantly improving client relations and operational efficiency. Demonstrates a strong ability to exceed sales targets by leveraging product knowledge and sales expertise.
Work History
Education
Peninsula College
Port Angeles, WAUniversity of Washington
Seattle, WASkills
- Typing Speed
- Phone Etiquette
- Goal-Oriented
- CRM Knowledge
- Appointment Scheduling
- File Maintenance
- Customer Service
- Understanding Customer Needs
- Remote Office Availability
- Customer Relations
- Teamwork and Collaboration
- Problem Resolution
- Professional telephone demeanor
- Medical terminology knowledge
- Call Documentation
- Inbound Call Management
- Direct Sales
- Account Management
- Sales expertise
- Quality Control
- Relationship Building
- Product Knowledge
- Product Sales
- Sales Transactions
- Sales and Upselling
Timeline
Work From Home Agent
Unemployed
07.2024 - Current
Peninsula College
University of Washington
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