Gail Hisamura
Luis G. Taylor, M.D.
Manvel,USA
11
years of professional experience
Medical Office Manager coordinating 101+ patient registrations and check-ins per week, insurance verification, and credentialing files for 1–3 providers per year, plus front-office flow in a clinical setting. Keeps physicians, assistants, and nursing staff aligned through scheduling support, office meetings, and daily problem-solving. Strengthens patient access and billing accuracy by managing 10–20 prior authorization requests per month, financial counseling, and timely claim submission.
Work History
Office Manager
2 Years 5 Months- Responsible for hiring, training and conduct office meetings
- Processed payroll, monthly payroll tax, quarterly taxes, and W-2s accurately and on time
- Prepared and made daily deposits
- Patient registration, medical financial counseling, and insurance verification
- Current on HIPAA regulations
- Collaborated with medical practitioners (physicians and physician assistants) to ensure proper up-to-date certification and licensure
- Processed payroll, monthly payroll tax, quarterly taxes, W-2's
- Responsible for hiring, training and conducting office meetings
- Prepared and make daily deposits
- Managed medical billing and claims, ensuring timely submission to insurance companies for optimal patient reimbursement
- Supervised daily operations of receptionists, medical assistants, and nurses, fostering a collaborative work environment
- Updated insurance companies and hospitals credentialing yearly
Insurance Billing Specialist
2 Years 3 Months- Process patient registration and insurance verification
- Processed medical records for insurance companies and attorney offices, facilitating accurate claims and legal documentation
- Handled referrals, insurance authorizations, and insurance verification
- Handle denied claims and collections on patient accounts
- Answer inquiries from physicians, patients and insurance companies
- Collect medical information such as diagnosis, prognosis and dates of treatment from patient records
- Compile and record medical charts, reports, and correspondence
- Current on HIPAA regulations
- Compiled and recorded medical charts, reports, and correspondence to maintain comprehensive patient records and support billing accuracy
- Resolved denied claims and managed collections on patient accounts, ensuring timely reimbursement and patient satisfaction
- Answered multi line telephone system and make patient appointments
Intern
2 Years 3 Months- Researched case laws to support appellate cases filed in Supreme Court of California
- Assisted in drafting legal documents and correspondence for client cases.
- Conducted legal research to support case preparation and strategy development.
- Maintained organized files and documentation for ongoing legal matters.
Bookkeeper
3 Years 3 Months- Processed payroll for employees, ensuring timely and accurate compensation
- Process monthly payroll and sales tax
- Process payroll of employees
- Accounts receivables and payables
- Mailed monthly invoices to customers, facilitating prompt payment and account management
- Reconciliation of bank and credit card statements
- Prepared daily deposits, maintaining accurate cash flow and financial records
Bookkeeper
9 Months- Processed payroll for employees, ensuring accurate and timely compensation
- Process monthly payroll taxes
- Reconciled bank and credit card statements to maintain financial accuracy
- Prepared daily deposits to facilitate cash flow management
- Assist legal assistant
- Answered multi line telephone system
Education
Master's degree - Legal Studies
Bachelor's degree - Legal Studies
Skills
Medical billing
Claims processing
Insurance verification
Credentialing & licensure
Collections management
Athena Health
Micro MD EMR
Microsoft Word
Excel
QuickBooks
Staff scheduling
Policy development
Quality assurance
Timeline
Office Manager
Luis G. Taylor, M.D.
07.2020 - 12.2022Read More
Insurance Billing Specialist
Glen G. Guillet, M.D
09.2014 - 12.2016Read More
Bookkeeper
Malley Law Firm
11.2013 - 08.2014Read More
Intern
William P. Melcher, Esp. Melcher, Melcher & Melcher
12.2012 - 03.2015Read More
Bookkeeper
Wester Landscape Management, Inc
07.2011 - 10.2014Read More
National Paralegal College
Bachelor's degree from Legal Studies
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National Juris University
Master's degree from Legal Studies
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