Gail Johnson
Detroit,MI
Summary
Results-driven professional with expertise in inventory management, quality assurance, and food safety regulations. Proven ability to resolve customer concerns and enhance satisfaction in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Deli Coordinator
Fresh Thyme Market
Farmington, Michigan
12.2021 - Current
- I am a seasoned professional having practical experience with understanding diversity in the business environment. I demonstrate the ability to promptly resolve concerns and satisfy customers.
Human Resource Coordinator
Hartford Nursing and Rehabilitation Center
Detroit, Michigan
06.2010 - 08.2021
- Managed recruitment processes for nursing and administrative staff.
- Coordinated onboarding and training programs for new employees.
- Assisted in developing employee engagement initiatives and wellness programs.
- Maintained employee records and ensured compliance with regulations.
- Facilitated communication between staff, management, and external partners.
- Organized payroll processing and benefits administration tasks.
- Supported performance evaluation processes for staff members.
- Implemented HR policies to enhance workplace culture and efficiency.
- Updated employee records in HR database system.
- Handled confidential information with discretion and sensitivity.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Prepared documents for termination processes such as exit interviews and severance packages.
Education
Bachelor of Arts - Speech Communication
Wayne State University
Detroit, MI05-1993
Skills
- Inventory management
- Quality assurance
- Food safety regulations
- Vendor negotiations
- Supply chain coordination
- Customer relationship management
Timeline
Deli Coordinator
Fresh Thyme Market
12.2021 - Current
Human Resource Coordinator
Hartford Nursing and Rehabilitation Center
06.2010 - 08.2021
Bachelor of Arts - Speech Communication
Wayne State University