Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Quote
Software
Interests
Timeline
Generic

Gail Liverpool

East Petersburg,PA

Summary

Dynamic IT Specialist and Program Analyst with a proven track record at the US Dept. of Treasury, Bureau of Fiscal Service. Expert in leading complex projects to success, demonstrating exceptional leadership qualities and a deep understanding of technology trends. Skilled in fostering collaboration and delivering outstanding customer service, ensuring project excellence and stakeholder satisfaction.

Overview

40
40
years of professional experience

Work History

Noon Aide

Hempfield School Dist., Centerville Middle School
11.2021 - 01.2024

- Provide supervision to large group of students in the cafeteria, gym and outdoor recreational area during lunch and recess.

- Corporate lunch dismissals at the appropriate times

- Disinfect tables and chairs as in the cafeteria .Clean spills and remaining litter as needed.

- Encourage manners and appropriate student behavior

- Assist students and staff as necessary

- Communicate with teachers and principal concerning issues.

- Monitor work area unauthorized persons and follow the established protocol.

- Maintain seating charts and records of attendance on roster for all lunches.

- Monitor student interaction and positively intervene when student need corrective action.

- Perform other duties assigned by Principal

IT Specialist

US Dept. of Treasury, Bureau of Fiscal Service
01.2005 - 08.2018
  • Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
  • Walked individuals through basic troubleshooting tasks.
  • Provided exceptional customer service by promptly addressing problems reported by endorsers.
  • Conducted regular system audits to identify vulnerabilities, weaknesses, or deviations from established policies or procedures.
  • Secured sensitive data by establishing robust cybersecurity measures and protocols.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.

Program Analyst

US Dept. of Treasury, Bureau of Fiscal Service
03.1990 - 01.2005
  • Developed detailed project plans outlining tasks, timelines, dependencies, and resource requirements for successful execution of complex initiatives.
  • Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
  • Collaborated with stakeholders to define clear program goals and establish performance metrics.
  • Conducted thorough risk assessments to identify potential issues and develop mitigation strategies.

Computer Programmer

US Dept. of Treasury, Bureau of Fiscal Service
03.1984 - 03.1990
  • Performed regression and system-level testing to verify software quality prior to release.
  • Delivered scalable system architecture to support high-availability Internet site with various internal applications.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Built databases and table structures for web applications.

Education

High School Diploma -

Ballou Sr, High
Washington, DC
05-1979

University District of Columbia
Washington, DC

Skills

  • Child supervision
  • Patience and empathy
  • Professionalism and ethics
  • Leadership qualities
  • Computer Programming and Program Analyst
  • Office Administratiom

Accomplishments

  • Trained [Number] new staff on correct procedures and performance strategies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Paid sick leavePaid time offFlexible work hoursWork-life balancePersonal development programs

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Software

IT Support

Microsoft 365

Microsoft Office

Microsoft Outlook

Interests

Event Planning

Traveling

Timeline

Noon Aide

Hempfield School Dist., Centerville Middle School
11.2021 - 01.2024

IT Specialist

US Dept. of Treasury, Bureau of Fiscal Service
01.2005 - 08.2018

Program Analyst

US Dept. of Treasury, Bureau of Fiscal Service
03.1990 - 01.2005

Computer Programmer

US Dept. of Treasury, Bureau of Fiscal Service
03.1984 - 03.1990

High School Diploma -

Ballou Sr, High

University District of Columbia
Gail Liverpool