Gail Lynch
Phoenix,AZ
Summary
Proven Bartender/Server at Durants Fine Foods, adept in suggestive selling and customer service, enhanced guest experiences by resolving issues swiftly, and boosted sales through effective upselling. Demonstrated strong multitasking and a service-oriented mindset, fostering team collaboration and maintaining high reliability. Achieved a loyal clientele base through exceptional service and engagement.
Overview
20
20
years of professional experience
Work History
Bartender/Server
Durants Fine Foods
12.2004 - 02.2025
- Served food and beverages promptly with focused attention to customer needs.
- Served high customer volumes on a daily basis
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted with staff training in bar practices
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, balancing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Education
High School Diploma -
North Salem High
North Salem, NYSkills
- Suggestive selling
- Customer service expertise
- Patience and tolerance
- Strong multitasking
- Payment processing
- Highly reliable
- Service-oriented mindset
- Team player attitude
Timeline
Bartender/Server
Durants Fine Foods
12.2004 - 02.2025
High School Diploma -
North Salem High
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