Gail Peterson
Lebanon,TN
Summary
Accomplished professional with hands-on experience in catering and event management, equipped to drive successful events from start to finish. Skilled in team leadership and collaboration, ensuring smooth operations and adaptability to changing needs. Effective communicator with keen eye for detail, focused on enhancing guest experiences and achieving organizational goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Event Captain / Trainer / Venue Manager
Infinity Hospitality
06.2022 - 01.2024
- Work side by side with event coordinator & chefs on days of events to be sure everything is set and event runs smoothly
- Oversee staffing, staffing duties from start to finish
- Train all new captains
- As venue manager, I would go in and preset for event and be sure no issues within the venue prior or during event that would need to be taken care of
- (ex: heat issues, missing items etc.)
- Worked on venue inventory and organization of venues
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
Administrative Assistant
AW Strategies
12.2020 - 01.2023
- Assistant to a Financial Advisor: Update client files, post article to FB and LinkedIn pages along with to client emails
- Set up reminders for meetings/renewals/account reviews
- Handle mailings (magazine/Birthday cards)
- Help with contracts
Lead Bartender
A Thyme to Cook
01.2017 - 05.2022
- Work closely with the event coordinators and oversee all bar staff along with liquor and glass inventory for the event
- Assist with planning and managing events
- Train and mentor staff
- Bartend and serve as needed
Senior Medical Claims
Pequot Health Care
01.2006 - 10.2020
- Lead, mentor, and train staff; monitor the auto adjudication process ensuring claims were paid appropriately within plan parameter guidelines and to maximize the use of the technology
- Communicate with Sr
- Management to share critical client information, best practices, and trends
- Process 150 or more claims daily; determine eligibility, coverage and carrier status
- Investigated subrogation for pre-existing conditions and rights of recovery for liable injuries by preparing proper documentation for payment or denial of claims
Claims Examiner
Benesight
01.1998 - 01.2006
- Processing of dental and medical claims, pending claims for additional information from employees and/or providers
- Performing customer service inquiries
- Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
Dental Claims Examiner
Pequot Health Care
01.1994 - 01.1998
- Worked with dental groups and processed dental claims in accordance to the groups benefits
- Researched and underwriting of potential problems along with establishing priority of claims
- Managed customer service for the dental network while verifying insurance and helping to develop and grow the dental network
Education
High School - BUSINESS
RHAM HIGH SCHOOL
Hebron, CT06.1987
Connecticut School of Bartending -
CONNECTICUT SCHOOL OF BARTENDING
Norwich, CT03.2017
Skills
- Mixology
- Event assistance
- Catering
- Inventory management
- New hire training
- Clear and effective communication
- Complex Problem-solving
- Hospitality service expertise
- Strong multitasking
- Team management
- On-site execution
- Team leadership and supervision
Certification
T.I.P.S Certified, Connecticut School of Bartending, Norwich, CT
Timeline
Event Captain / Trainer / Venue Manager
Infinity Hospitality
06.2022 - 01.2024
Administrative Assistant
AW Strategies
12.2020 - 01.2023
Lead Bartender
A Thyme to Cook
01.2017 - 05.2022
Senior Medical Claims
Pequot Health Care
01.2006 - 10.2020
Claims Examiner
Benesight
01.1998 - 01.2006
Dental Claims Examiner
Pequot Health Care
01.1994 - 01.1998
High School - BUSINESS
RHAM HIGH SCHOOL
Connecticut School of Bartending -
CONNECTICUT SCHOOL OF BARTENDING
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