Gail Ritter
Norwood,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Medical Assistant
Mass General Brigham Hospital
Westwood
01.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Completed EKGs and other tests based on patient presentation in office.
Urology Technician /CMA / Phlebotomist
Newton Wesley Hospital
01.2001 - Current
- Prepare treatment rooms for examination of patients
- Welcome patients by greeting them in person or on the telephone Inform patients of costs for care being provided and guides them to appropriate resources for further information
- Triage Patients to ensure that they have the proper understanding of the procedure Complete the Rezume Setup Process and assist Physician in procedure Preform Cystoscopy preparation prior to patients undergoing procedure
- Complete B’x setup and where applicable give patients Ceftriaxone injection Perform Catheter and SPT changing as applicable Administration of Depo Provera Injections for patients with Hot Flashes When indicated collect urine from STOMA Assist physician in the performance of Vasectomies Administer BCG Instilled Intravenous during 6 week treatment Plan Keep supplies ready by inventorying stock, placing orders, verifying receipt Educate patients by providing medication and diet information and instructions; answering questions Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs Verify patient information by interviewing patient, recording medical history, confirming purpose of visit Prepare patients for the health care visit by directing and/or accompanying them to the examining room Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential Counsel patients by transmitting physician's orders and questions about surgery Complete records by recording patient examination, treatment and test results Generate revenue by recording billing information of services rendered, completing insurance forms and responding to insurance and other third-party inquiries Maintain patient confidence and protect operations by keeping patient care information confidential Enhance health care practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Education
Medical Assistant with Phlebotomy Certificate 2001 -
Quincy College
06.2001
Skills
- Professionalism
- Written and Verbal Communication
- Clinical Skills/ Medical Teamwork
- Procedural & Documental Skills
- Inventory Control & Management
- Organization Confidentiality
- Bedside Manner
- Scheduling
- Computer system knowledge of MS Office and EPIC
Timeline
Medical Assistant
Mass General Brigham Hospital
01.2022 - Current
Urology Technician /CMA / Phlebotomist
Newton Wesley Hospital
01.2001 - Current
Medical Assistant with Phlebotomy Certificate 2001 -
Quincy College