Gail Rood
Jacksonville,FL
Summary
Dedicated office administrator with extensive experience in customer relationship management and office operations. Successfully managed appointment scheduling and invoice processing, enhancing client satisfaction and operational efficiency. Committed to fostering positive customer interactions and ensuring timely service delivery.
Overview
15
15
years of professional experience
Work History
Office Manager
Florida O&P Services, Inc
Jacksonville, Florida
04.2011 - 01.2026
- Streamlined daily office operations to improve interdepartmental workflow.
- Coordinated client appointment scheduling for optimal efficiency.
- Processed daily deposits of incoming payments.
- Posted transactions to clients' accounts accurately.
- Filed insurance claims for services rendered promptly.
- Entered invoices for owed companies, and ensured timely payments.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
High School Diploma -
Willston High School
Williston, FL06-1973
Skills
- Office administration
- Appointment scheduling
- Invoice processing
- Insurance claims
- Inventory management
- Customer relationship management
- Problem solving
- Attention to detail
- Bookkeeping
- Payroll processing
- Data entry
References
References available upon request.
Timeline
Office Manager
Florida O&P Services, Inc
04.2011 - 01.2026
High School Diploma -
Willston High School