Gail Shepherd
Woodstown,NJ
Summary
Accomplished RN Manager and Director of Nursing at Friends Village and The Pines at Whiting, respectively, showcasing expertise in clinical leadership and ethical practice. Spearheaded quality initiatives, improved patient care protocols, and led multi-disciplinary teams, achieving significant enhancements in healthcare delivery. Skilled in clinical assessment and nursing documentation, I excel in fostering collaborative environments and driving innovation in patient care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
RN Manager
Friends Village
Woodstown, NJ
11.2024 - Current
- Served as an active member on committees focused on improving quality initiatives at the facility level.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Reviewed and completed admission and discharge assessments.
- Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
- Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
- Explained policies, procedures and services to patients.
- Monitored inventory levels of medical supplies and equipment, ordering additional items as needed.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Collaborated with multi-disciplinary staff to improve overall patient care.
- Observed and interpreted patients' symptoms, devised individualized care plans, delivered best and most suitable care and advice and communicated to nursing staff and physicians.
- Conducted performance evaluations for nursing staff on a regular basis.
- Audited and completed charts, evaluations and medical forms.
- Cultivated positive relationships with patients and families, addressed concerns or complaints, and maintained confidentiality of patient information.
- Investigated incidents involving patients or staff members, documenting findings as necessary.
- Conducted testing of software and systems to ensure quality and reliability.
Director of Nursing
The Pines at Whiting
Whiting, NJ
10.2011 - 10.2022
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Developed and implemented nursing policies and procedures to ensure quality patient care.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting discrepancies from shift to shift.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Implemented changes needed to correct deficiencies found during government inspections.
- Analyzed trends in patient care activities such as medication errors or falls within the facility.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
Education
Bachelor of Science - Nursing
Oral Roberts University
Tulsa, OK05-1985
Skills
- Cultural history
- Clinical leadership
- Self-reflection
- Clinical assessment
- Nursing documentation
- Ethical practice
Affiliations
- Children's Ministry
- Camping
- Decorating
Accomplishments
- President's Award for Ownership at The Pines at Whiting
Certification
- BLS
Timeline
RN Manager
Friends Village
11.2024 - Current
Director of Nursing
The Pines at Whiting
10.2011 - 10.2022
Bachelor of Science - Nursing
Oral Roberts University
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