Gail Vaughn
Mount Vernon,MO
Summary
Highly motivated professional with 30 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
1
1
Certification
Work History
Owner/Manager of Operations
Hometown Pharmacy
Mt. Vernon, MO
02/01/96 - Current
- Managed daily operations of pharmacy, including staffing and scheduling.
- Developed policies and procedures to ensure compliance with regulatory standards.
- Resolved customer complaints in a timely and professional manner.
- Monitored inventory levels, ordered medications, and maintained records of all drugs dispensed.
- Trained new employees on proper techniques for compounding prescriptions.
- Coordinated with physicians and insurance companies to obtain prior authorizations for medications.
- Conducted regular staff meetings to discuss workflow processes, safety protocols, and quality control measures.
- Provided counseling services to patients about their medication usage, side effects, storage requirements.
- Reviewed patient profiles to identify drug interactions or potential problems regarding allergies, contraindications, or duplication of therapy.
- Participated in continuing education programs to stay current on industry developments.
- Ensured that all pharmacy personnel are properly licensed and certified.
- Monitored medication inventory levels and kept detailed documentation in company software.
Education
Bachelor of Science - Pharmacy
University of Missouri - Kansas City
Kansas City, MO05-1992
Skills
- Administrative Oversight
- Relationship Building
- Team Oversight
- Customer Relations
Accomplishments
- MPA Young Pharmacist of the year
- Chamber of Commerce President 2000
Certification
- Mtm certified
- Vaccine Administration Certified
- BLS CPR
Timeline
Owner/Manager of Operations
Hometown Pharmacy
02/01/96 - Current
Bachelor of Science - Pharmacy
University of Missouri - Kansas City
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