Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gaila Smalley

Norman,OK

Summary

Dedicated case manager with expertise in care plan development, effective communication, and resource coordination. Experienced in developing comprehensive care plans and maintaining accurate case documentation to enhance compliance and support patient health goals.

Overview

24
24
years of professional experience

Work History

Case Manager

Norman Regional Health System
Norman, OK
07.2016 - Current

Collaborated with healthcare providers and patients to create tailored care plans that addressed specific health goals.

  • Executed discharge planning for hospitalized patients, ensuring appropriate home and care needs were met.
  • Facilitated communication between families and multidisciplinary teams to enhance patient outcomes.
  • Provided referrals to appropriate healthcare providers and community resources, ensuring continuity of care.
  • Maintained accurate case records and documentation, enhancing compliance with hospital guidelines.

Care Coordinator

Oklahoma Department of Human Services
Oklahoma City, Oklahoma
06.2002 - 06.2016

Worked as a Care Coordinator for AIDS Care and Information Services with Oklahoma Department of Human Services.

  • Coordinated individualized care plans addressing diverse needs and challenges to enhance client well-being.
  • Collaborated with physicians, social service agencies, and other providers to ensure comprehensive and coordinated care for patients.
  • Advocated for client rights and needs, fostering community support and resources.
  • Engaged clients in interviews to gather essential information about their needs and circumstances. with the person in their environment. (home, Homeless, Hospitals)

Education

Bachelor of Science - Social Work

Northeastern State University
Tahlequah, OK
05-1995

Skills

  • Case management
  • Care planning
  • Client assessment
  • Crisis intervention
  • Client advocacy
  • Resource management
  • Effective communication

Timeline

Case Manager

Norman Regional Health System
07.2016 - Current

Care Coordinator

Oklahoma Department of Human Services
06.2002 - 06.2016

Bachelor of Science - Social Work

Northeastern State University
Gaila Smalley