Gail C. Wells
Suwanee,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Bank of America
06.1997 - 06.1998
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained daily calendar and travel schedule for the Director of Transaction Services.
Police Officer
City Of Atlanta Police Department
12.1989 - 03.1996
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Served as the Administrative Officer for the Commander of the Field Operations Division compiling crime statistics and trends. This position was highly confidential due to constant communications between the City of Atlanta Mayor, the Chief of Police and other high ranking city officials.
Education
GA POST
Bachelor of Arts - Political Science
Spelman College
Atlanta, GA05-1988
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Client engagement
- Cross-functional team coordination
- Client relations
- Business intelligence
- Business acumen
- Report preparation
- Teamwork and collaboration
- Problem-solving abilities
Timeline
Administrative Assistant
Bank of America
06.1997 - 06.1998
Police Officer
City Of Atlanta Police Department
12.1989 - 03.1996
GA POST
Bachelor of Arts - Political Science
Spelman College
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