Gainita Nikki Pacific
Collinsville,IL
Summary
Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
13
13
Years of professional utility experience
Work History
Business Development Director
American Water Resources
Naperville, IL
08.2022 - 02.2023
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Provided market feedback to company leaders regarding competitive offerings, prospect needs and product development ideas.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
Business Development and Manager
Missouri American Water
Creve Coeur, MO
01.2020 - 08.2022
- Integration of 9 independent utility systems in SAP program
- Secured pipeline of nearly 30,000 accounts
- Facilitated partnership under agreement including 10,000 accounts
- Assisted with developed digital election campaign program which has resulted in decrease of expenses for campaigns
- In capacity as project manager achieved, seven successful public votes for acquisition during COVID 19
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Financial Analyst
American Water Works
Alton, IL
01.2015 - 01.2020
- Ensured proper process execution of all rates changes performed throughout enterprise for rate changes, acquisitions, and legislative initiatives
- Developed and perform routine audit processes
- Created business use cases for UAT testing
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.
Rate Implementation Specialist
American Water Works
Alton, IL
01.2010 - 01.2015
- Provide support for rates used to acquire 53,936 water and wastewater customers in 2019
- Yellow Belt – Electronic Rate Change process via SharePoint - SharePoint Administrator
- Spearheaded and led extensive user interviews and 2 workshops to gather and evaluate requirements
- Normalized efficient productivity across departments by authenticating, devising, and distributing standard operating procedures based upon process assessment.
- Assisted in development of system security protocols.
Education
MBA -
10.2022
Bachelor - Legal Studies
05.2017
Skills
- Process Improvement
- Relationship building and rapport
- Strategic planning
- Financial operations
- New Business Development
Timeline
Business Development Director - American Water Resources
08.2022 - 02.2023
Business Development and Manager - Missouri American Water
01.2020 - 08.2022
Financial Analyst - American Water Works
01.2015 - 01.2020
Rate Implementation Specialist - American Water Works
01.2010 - 01.2015
Webster University - MBA,
Webster University - Bachelor, Legal Studies
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