Gale Thorpe
Elbridge
Summary
Results-oriented Senior Account Executive with proven success driving enterprise revenue growth, strategic account expansion, and long-term customer partnerships in logistics and technology-enabled solutions. Track record of owning full-cycle sales processes, consistently exceeding revenue targets, and advising executive stakeholders on complex, high-value solutions. Experienced leading go-to-market initiatives, collaborating cross-functionally with operations and marketing teams, and executing post-sale growth and retention strategies. Nearly four years at Flexport delivering consultative, data-driven solutions in fast-paced, high-growth environments.
Overview
7
7
years of professional experience
Work History
Senior Account Executive
Oceanwide Logistics
10.2024 - Current
- Drove net-new enterprise revenue through targeted outbound prospecting, referral networks, and strategic partnerships, consistently closing complex, multi-lane international freight deals with C-level stakeholders.
- Led go-to-market and marketing initiatives for ocean freight and shipment visibility products, crafting targeted messaging and campaigns that accelerated pipeline growth and elevated market presence.
- Acted as a trusted advisor to global shippers, conducting in-depth supply chain assessments, lane optimization, and cost analysis to deliver tailored solutions that enhanced visibility, reliability, and operational performance.
- Owned post-sale account expansion, proactively identifying upsell and cross-sell opportunities across service lines while achieving strong retention and sustained long-term account growth.
- Partnered closely with operations, international agents, and carrier networks to ensure flawless execution, rapidly resolve issues, and continuously strengthen customer satisfaction and loyalty.
- Played a key role in maturing sales operations by driving improved CRM usage, reporting accuracy, and internal process efficiency in a high-growth, entrepreneurial environment.
Account Executive (promoted from Account Manager)
Flexport
11.2021 - 10.2024
- Drove account expansion and net-new business through strategic partnerships and targeted prospecting, contributing to company growth and stronger market presence in international freight.
- Applied a consultative approach to deeply understand clients' supply chain challenges, delivering tailored, high-value solutions that improved operational efficiency and strengthened long-term retention.
- Built and presented customized value propositions in remote and in-person settings, clearly articulating Flexport's capabilities and differentiating our technology-enabled freight solutions.
- Led seamless customer onboarding and post-sale success by coordinating cross-functional teams and internal resources, establishing trusted relationships that supported sustained account growth.
Customer Success Partner (promoted from Supply Chain Analyst)
Veritiv Corporation
09.2020 - 11.2021
- Evaluated and executed high-impact customer engagements, driving consistent revenue growth and profitability improvements across key accounts.
- Led and aligned a 12-person sales team toward strategic objectives, fostering a customer-centric culture that drove sustained performance and collaboration.
- Managed a high-value account portfolio with multi-million-dollar annual revenue, building strong executive relationships and exceeding sales targets.
- Resolved complex operational challenges by streamlining processes, significantly reducing customer complaints and improving on-time delivery performance.
Supply Chain Analyst
Veritiv Corporation
09.2019 - 09.2020
- Designed and implemented supply chain strategies for third-party freight operations, optimizing cost structures and operational efficiency to achieve meaningful transportation cost reductions.
- Selected lowest-cost carriers and optimal transportation modes for core shipments, generating substantial annual cost savings.
- Identified and executed data-driven process improvements, reducing lead times and increasing customer satisfaction scores.
Wealth Management Associate (Internship)
Morgan Stanley
01.2019 - 09.2019
- Managed and optimized client portfolios to support growth in assets under management.
- Delivered exceptional client service, ensuring high satisfaction and strong retention rates.
- Assisted senior financial advisors in portfolio management, contributing to overall team success.
Education
Bachelor's Degree -
The Ohio State University
01.2018
Syracuse University
01.2016
Skills
- Sales and account management
- Strategic account development
- Full-cycle sales management
- Quota attainment and forecasting
- Contract negotiation and structuring
- Microsoft Office 365 proficiency
- CRM platform expertise
- Salesforce experience
- ServiceNow knowledge
References
References available upon request.
Timeline
Senior Account Executive
Oceanwide Logistics
10.2024 - Current
Account Executive (promoted from Account Manager)
Flexport
11.2021 - 10.2024
Customer Success Partner (promoted from Supply Chain Analyst)
Veritiv Corporation
09.2020 - 11.2021
Supply Chain Analyst
Veritiv Corporation
09.2019 - 09.2020
Wealth Management Associate (Internship)
Morgan Stanley
01.2019 - 09.2019
Bachelor's Degree -
The Ohio State University
Syracuse University