GALEN GALLOWAY
Cardiff by the Sea
Summary
I come from a family of medical and law professionals. I have high-level critical thinking, problem solving, and communication skills. My adaptability and willingness to learn make me an ideal candidate.
Overview
1
1
Language
1
1
Certification
21
21
years of professional experience
Work History
MEDICAL OFFICE ASSISTANT
Well Medical Center
12.2018 - Current
- Operated multi-line phone system with group of eight colleagues to primarily manage patient concerns, schedule visits and procedures, record information to forward to physicians, and communicate with other medical providers and insurance companies
- Learned to quickly get necessary information from patients in a professional, cordial and necessary manner, wherein I became familiar with medical terminology to synthesize and relay information most pertinent to their physicians
- Called patients directly to follow up on referrals from other physicians to determine if patients wanted to schedule in-office consultation
- Gained competency in usage of EHR systems
- Became familiar with and committed to HIPAA guidelines
- Called medical insurance companies to get prior authorizations to approve payment for patient visits and procedures
- Worked with insurance companies to correct discrepancies in medical procedure codes and charges
- Paid bills and negotiated payments with contracted companies for the business
- Greeted patients in friendly and welcoming manner into waiting room for office visits, retrieved their respective medical chart for the surgeon before accompanying them to their exam room
- Medical scribed for the surgeon
- Cleaned exam rooms after each patient visit according to COVID-19 protocol compliance
Specimen Accessioner
LabCorp
Poway, CA
09.2025 - 02.2026
- Accurately processed and labeled incoming specimens for efficient retrieval and analysis.
- Ensured compliance with safety regulations and quality standards throughout specimen handling.
- Trained new staff on accessioning procedures and laboratory protocols to enhance team performance.
- Maintained detailed records of specimen tracking using Laboratory Information Management Systems (LIMS).
LEGAL ASSISTANT
Kelsall, Walwick & Sorahan PC
10.2024 - 02.2025
- Operated multi-line phone system with group of colleagues to primarily manage patient concerns, schedule visits and procedures, record information to forward to physicians, and communicate with other medical providers and insurance companies
- Learned video editing for condensing depositions so that the judge would allow for presentation on the court’s time
- Organized documents within physical and computer file systems for use of access with current clients and record keeping
- Adhered to privacy standards required for the clients
- Learned the system of billing and billed for my time so as to appease the boss’s dictum: “At the end of the day, you have to pay for yourself.”
- Drafted powers of attorney, trusts, various motions compelling and responding to motions of discovery
- Learned business, estate, insurance, trust, copyright, personal injury, employment, and tax law
- Maintained a chipper attitude within and from the presence of litigious curmudgeon and incompetent nitwits
- Got evidence ready for trial for a variety of civil litigation cases and accompanied the attorney to court until the case was settled, which was always within an hour of my arrival, opposing parties shivered in the boots when they saw how prepared we were
DELIVERY DRIVER/FOOD PREP
Domino’s Pizza Encinitas
09.2024 - 10.2024
- Made pizzas, bread sticks, salads, sauce, wings, and desserts after obtaining a Food Handler’s Card and learning the methods of sanitary food prep
- Delivered to residences, businesses, and schools by driving my own vehicle while adhering to the safety standards of the Domino’s Driver app
- Operated the POS system and handled cash and card transactions with customers both in-person and over the phone
- There is a multi-dimensional factory production system in every Domino’s store. This required me to learn to simultaneously attend to operating the multi-line phone system to take orders, attend to customers in person at the front, coordinate and perform deliveries with other drivers, prep sauces and other ingredients, maintain a clean area, and make hot and delicious food for hungry customers
CARETAKER
Qualicare
04.2024 - 07.2024
- Cared for retired, disabled veterans by helping them with tasks they could no longer perform on their own, such as maintaining balance during walks, toilet usage, feeding, physical rehabilitation exercises, mental stimulation exercises
- Obtained certification as a caregiver, which involved obtaining BLS and passing standardized testing of sanitation protocols for contact with skin and all bodily fluids as well as response measures for various situations including injury, emergency evacuation
- Was tested for and/or vaccinated from tuberculosis and virally spread pathogens such as hepatitis, polio, HIV, STIs, and COVID-19
- Passed a background check and obtained driving clearance to transport clients to medical appointments
BRIDGES TO BACCALAUREATE SCHOLAR
Minority Sciences Program UC Irvine School of Bio
06.2021 - 08.2021
- Conducted endocannabinoid research in the Department of Neuroscience and Biology with guidance from PI Dr. Daniele Piomelli and Post-doctoral scholars Dr. Alex Tagne and Dr. Yannick Fotio
- Participated in weekly journal club meeting to share research updates with fellow research scholars
- Attended MSP Seminar Series to exchange published research with colleagues of various sub-disciplines of biological sciences
- Presented research conducted at Bridges Research Symposium
- Attended Responsible Conduct of Research Panel Presentations
- Submitted 5-page scientific research report to NIH on research conducted
- Contributed to and actively participated in research conception, design and execution to address defined problems.
POOL LIFEGUARD
St. Vincent’s Subsidized Housing Community
06.2013 - 08.2013
- Tested pool quality and watched over safety of pool attendants, particularly elders and children at non-profit subsidized housing community
- Obtained pool lifeguard certification, which included CPR and AED training
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
PHYSICIAN SHADOW
Scripps Memorial Hospital Encinitas
06.2008 - 08.2009
- Shadowed ER Physicians Dr. Pfieffer and Dr. Accardi to observe and learn clinical practices and interactions with patients. Learned extensive medical terminology.
- Evaluated patient histories, complaints and current symptoms, then observed medical procedures and became familiar with both medical terminology and numerous patient care procedures.
ER ASSISTANT
Scripps Memorial Hospital
01.2006 - 01.2008
- Attended basic needs of patients
- Sanitized workspaces before and after patient visits.
Education
Bachelor of Arts - Sociology
University of California Santa Barbara
Goleta, CA12.2023
Associate of Science - Chemistry
MiraCosta College Honors Scholar
Cardiff by the Sea, CA12.2020
High School Diploma - undefined
San Dieguito High School Academy
Encinitas, CA06.2010
Skills
- Typing
- Word, Excel, and Powerpoint
- Programming in C and Python
- Strong verbal and written communication
- Interpersonal skills
- Medical Terminology
- Patient chart and scheduling programs
Accomplishments
Saved the business during COVID-19 after a mass employee walkout.
Certification
- Medical Scribe Certification from Pacific Medical Training curriculum
- EHR clinical documentation
- BLS
- Lifeguarding with CPR/AED
- COVID-19 Contact Tracing
- COVID-19 Case Investigation
- Gaslamp Bartending School
Languages
Spanish
Professional Working
Timeline
Specimen Accessioner
LabCorp
09.2025 - 02.2026
LEGAL ASSISTANT
Kelsall, Walwick & Sorahan PC
10.2024 - 02.2025
DELIVERY DRIVER/FOOD PREP
Domino’s Pizza Encinitas
09.2024 - 10.2024
CARETAKER
Qualicare
04.2024 - 07.2024
BRIDGES TO BACCALAUREATE SCHOLAR
Minority Sciences Program UC Irvine School of Bio
06.2021 - 08.2021
MEDICAL OFFICE ASSISTANT
Well Medical Center
12.2018 - Current
POOL LIFEGUARD
St. Vincent’s Subsidized Housing Community
06.2013 - 08.2013
PHYSICIAN SHADOW
Scripps Memorial Hospital Encinitas
06.2008 - 08.2009
ER ASSISTANT
Scripps Memorial Hospital
01.2006 - 01.2008
High School Diploma - undefined
San Dieguito High School Academy
Associate of Science - Chemistry
MiraCosta College Honors Scholar
Bachelor of Arts - Sociology
University of California Santa Barbara