Summary
Overview
Work History
Education
Skills
Timeline
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Galen Tait

Lexington,KY

Summary

I am a strong leader and a coachable student. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Senior Guest Advisor

GameStop
Lexington, KY
08.2023 - Current
  • Scheduled staff shifts according to store demands.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Analyzed sales data reports to identify trends in customer buying habits.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained records related to sales for store management.
  • Used technology resources to assist customers in locating and selecting items.
  • Assessed customer needs to provide assistance and information on product features.

Bouncer

Tin Roof
Lexington, KY
08.2023 - 11.2023
  • Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
  • Provided additional support during special events such as concerts, festivals, or sporting events.
  • Administered crowd control and broke up disturbances without appearing threatening or intimidating.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.

Independent Contractor

FireFighters Move U
Lexington, KY
03.2023 - Current
  • Deliver and set up furniture inside client homes, as required or requested
  • Respond to inquiries and requests from clients in a professional manner
  • Collect furniture from residential or commercial locations
  • Protect all donated furniture from damage through established best practices.

Merchandiser

Sam's Club
Lexington, KY
03.2023 - 08.2023
  • Plan and develop merchandising strategies that balance customers' expectations and the company's objectives
  • Analyze sales figures, customers reactions, and market trends to anticipate product needs and plan product ranges/stock
  • Collaborate with buyers, suppliers, distributors, and analysts to negotiate prices, quantities, and timescales
  • Maximise customer interest and sales levels by displaying products appropriately
  • Produce layout plans for stores and maintain store shelves and inventory
  • Forecast profits/sales and plan budgets
  • Monitor stock movement and consider markdowns, promotions, price changes, clearouts, etc
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Presented updated floor plans and design strategy to store management.
  • Planned commercial displays to entice and appeal to customers.
  • Build constructive customer relationships and team with channel partners to build pipelines and close deals
  • Remain up to date with the industry's best practices.

Delivery Driver

Papa John's
Lexington, KY
06.2022 - 02.2023
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
  • Assisting with loading and unloading items from vehicles
  • Accepting payments for delivered items
  • Providing excellent customer service, answering questions, and handling complaints from clients
  • Adhering to assigned routes and following time schedules
  • Abiding by all transportation laws and maintaining a safe driving record
  • Preparing reports and other documents relating to deliveries
  • Operating equipment and machines, such as cars, trucks, forklifts, etc.

Student Worker

Parkhurst Dining
Hanover, IN
10.2022 - 12.2022
  • Provide courteous, professional service to guests/patrons
  • Assist in the preparation of food set-up, service, and clean-up in dining facilities
  • Assist with training of new employees
  • Supervise banquets and other large-scale functions
  • Supervise other student cooks in the preparation and service of hot foods for large-scale food service operations
  • Knowledge of complex machinery or lab equipment.

Shift Leader

Mr. Kabab
Lexington, KY
07.2020 - 08.2022
  • Supervising the activities of servers, cooks, hosts, and other crew members
  • Educating crew members on proper food handling procedures and customer service
  • Ensuring that established guidelines on hygiene, quality, and food safety are followed
  • Scheduling work shifts and approving or declining Crew Members' requests for leave and time off
  • Organizing and overseeing the repair and maintenance of restaurant equipment
  • Monitoring restaurant supplies and placing orders for new stock as required
  • Resolving customer complaints and answering questions regarding pricing and menu items
  • Assisting Crew Members in processing payments using the restaurant's Point of Sale system.

Education

Some College (No Degree) - Kinesiology

Hanover College
Hanover, IN

High school diploma -

Yorktown High School
05.2020

Skills

  • Food Handling
  • Merchandising
  • Shift Management
  • Food Safety
  • Sales
  • Commercial Cleaning
  • Retail Sales
  • Supervising Experience
  • Store Management Experience
  • Pricing
  • Sports Coaching
  • Time Management
  • Microsoft Office
  • Equipment Repair
  • Food Preparation
  • Heavy lifting
  • Strong Listening
  • Cash Handling
  • Display Building
  • Guest Relations
  • Service Promotion

Timeline

Senior Guest Advisor

GameStop
08.2023 - Current

Bouncer

Tin Roof
08.2023 - 11.2023

Merchandiser

Sam's Club
03.2023 - 08.2023

Independent Contractor

FireFighters Move U
03.2023 - Current

Student Worker

Parkhurst Dining
10.2022 - 12.2022

Delivery Driver

Papa John's
06.2022 - 02.2023

Shift Leader

Mr. Kabab
07.2020 - 08.2022

Some College (No Degree) - Kinesiology

Hanover College

High school diploma -

Yorktown High School

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Galen Tait