Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Inside Sales Representative
Konica Minolta Business Solutions U.S.A., Inc.
Ramsey, New Jersey
04.2026 - Current
Built positive relationships with customers by understanding their needs and providing excellent service and product recommendations.
Conducted outbound calls, emails, and follow-ups to support sales efforts, generate leads, and maintain customer engagement.
Maintained accurate customer records and tracked sales activities using CRM and other business systems.
Assisted in identifying opportunities to grow existing accounts and introduce additional products and services.
Collaborated with team members to resolve customer concerns, ensure satisfaction, and support sales goals.
Demonstrated strong communication, organization, and time management skills while managing multiple tasks in a fast-paced environment.
Foreign Relations Unit
Israel Defense Forces
Tel Aviv, Israel
12.2020 - 12.2022
Served as a Non-Commissioned Liaison Officer in the International Cooperation Division.
Responsible for the development and support of international military cooperation between the IDF and the United States.
Scheduled meetings, coordinated official visits, exercises, and other events.
Education
Bachelor of Science in Business Administration, Summa Cum Laude - Marketing Concentration, Minor in Business Relationships and Professional Selling
Montclair State University – Feliciano School of Business
Montclair, NJ
01-2026
Skills
Software: Highly proficient in Microsoft 365, Google Suite
Customer service
Attention to detail
Exceptional customer service
Adept multi-tasker
Superior organizational skills
Customer relationship management
B2B sales
Affiliations
Epsilon Delta Epsilon – Professional Business Honors Society – Vice President
Economics Honor Society
Soar to Success Mentorship Program
Montclair State Marketing Club
Montclair State Hillel
Certification
Bloomberg Market Concepts
Microsoft Office Specialist: Excel Associate
Hootsuite Platform Certification
Languages
English (Native)
Hebrew (Fluent)
Timeline
Inside Sales Representative
Konica Minolta Business Solutions U.S.A., Inc.
04.2026 - Current
Foreign Relations Unit
Israel Defense Forces
12.2020 - 12.2022
Bachelor of Science in Business Administration, Summa Cum Laude - Marketing Concentration, Minor in Business Relationships and Professional Selling
Montclair State University – Feliciano School of Business