Galilea Alarcon
Vernon,TX
Summary
Dynamic Admissions Assistant at Acadia Healthcare with expertise in office administration and a proven track record of enhancing applicant experiences. Skilled in Microsoft Office and critical thinking, I streamlined communication processes, improving application completion rates by 20%. Committed to fostering professional development and optimizing recruitment strategies within fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Admissions Assistant
Acadia Healthcare
Wichita Falls, TX
03.2025 - 03.2026
- Facilitated applicant processing by managing documentation and ensuring compliance with admission protocols.
- Coordinated communication between prospective students and admissions team to streamline inquiries and application status updates.
- Enhanced applicant experience by providing timely support and resolving issues related to the admissions process.
- Developed training materials for new staff, improving onboarding efficiency and knowledge retention within the admissions department.
- Mentored junior staff on best practices for applicant engagement and administrative tasks, fostering professional development within the team.
- Analyzed admission trends to inform strategic decisions aimed at optimizing recruitment strategies and enrollment goals.
- Answered phones, called prospects and handled initial email contacts for applicants to [Type] program.
- Led tours of facility for potential clients and families to highlight features and benefits of membership.
- Streamlined communication with prospective students for improved application completion rates by promptly responding to inquiries.
- Provided exceptional customer service when handling phone calls from prospective applicants seeking information about program offerings.
Remodeling Crew Member
White Hawk Sales Partners
01.2024 - 03.2025
- Led remodeling projects from start to finish, ensuring quality and adherence to client specifications.
- Coordinated with team members to streamline workflows and enhance project timelines.
- Trained new crew members on safety protocols and best practices in remodeling techniques.
- Evaluated project materials for quality and cost-effectiveness, optimizing resource allocation.
- Implemented efficient work processes that reduced waste and minimized downtime on job sites.
- Collaborated with contractors and clients to address needs and resolve issues promptly.
- Demonstrated commitment to continuous improvement through proactive learning opportunities.
- Collaborated with team members to complete remodeling projects on time and within budget.
- Assisted in the planning and execution of complex remodeling projects, resulting in successful transformations.
- Maintained a clean and organized worksite, ensuring minimal disruption to clients'' daily lives during renovations.
- Solved problems creatively during unforeseen complications while adhering to project specifications.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
Psychiatric Nursing Assistant 3
Health and Human Services Commission
02.2022 - 01.2024
- Assisted with daily living activities to support patient comfort and well-being.
- Monitored vital signs and documented changes in patient conditions accurately.
- Collaborated with nursing staff to implement individualized care plans for patients.
- Provided emotional support and engaged patients in therapeutic activities effectively.
- Trained new staff on best practices for patient interaction and care procedures.
- Developed and maintained a safe, clean environment conducive to healing and recovery.
- Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
- Assisted in the administration of psychiatric medications under the supervision of healthcare professionals, ensuring proper dosage and adherence to protocols.
- Conducted patient intake interviews, gathering vital information on medical history, current symptoms, and potential triggers for psychiatric episodes.
- Assisted in developing behavior modification plans that focused on promoting healthy coping mechanisms for patients with mental health challenges.
- Created a sense of community among patients through organized activities and events that encouraged socialization and mutual support during treatment periods.
- Documented patient progress meticulously in electronic medical records, maintaining accuracy and confidentiality as required by HIPAA regulations.
- Improved patient outcomes by collaborating with multidisciplinary teams to develop and implement individualized care plans.
- Reduced the risk of self-harm or injury to patients by implementing appropriate safety measures and close monitoring.
- Demonstrated adaptability by adjusting quickly to changes in patient needs or staffing levels within a fast-paced clinical environment.
Cashier/cook
Richardson
Chillicothe, TX
01.2020 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring minimal discrepancies.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to optimize checkout procedures and reduce wait times.
- Trained new cashiers on operational procedures and customer service best practices.
- Implemented promotional displays to boost sales and increase customer engagement.
- Handled customer complaints professionally, fostering positive relationships and loyalty.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Vernon High School
Vernon, TXSkills
Office administration
Microsoft office
Sales experience
Academic advising
Confidentiality
Admissions correspondence
Enrollment documentation completion
Fast learner
Supply inventory control
Travel planning
Multitasking and time management
Reliability
Multitasking
Multitasking Abilities
Critical thinking
Clear communication
Organizational skills
Inventory control
Inventory management
Microsoft Office Suite
Document management
High volume phone inquiries
Timeline
Admissions Assistant
Acadia Healthcare
03.2025 - 03.2026
Remodeling Crew Member
White Hawk Sales Partners
01.2024 - 03.2025
Psychiatric Nursing Assistant 3
Health and Human Services Commission
02.2022 - 01.2024
Cashier/cook
Richardson
01.2020 - 02.2022
High School Diploma -
Vernon High School