Galilea Cruz
Dallas,TX
Summary
Upbeat, friendly, organized and dependable candidate, successful at managing multiple priorities with a positive attitude. High-quality customer service with willingness to take on added responsibilities to meet team goals. Passionate job seeker with strong organizational skills, motivated with engaging personality and flexible approach.
Overview
4
4
years of professional experience
Work History
Server
Meso Maya
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Checked guests' identification before serving alcoholic beverages.
Desk Receptionist
City Futsal
06.2021 - 01.2022
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Food Service Worker
Chick-fil-A
08.2019 - 05.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
No Degree - Business Administration
Texas State University
San Marcos, TX05.2025
High School Diploma -
South Grand Prairie High School
Grand Prairie, TX05.2021
Skills
- Judgment and Decision-Making
- Process Payments
- Age Verification
- Guest Inquiries
- Order Accuracy
- Hospitality Service Expertise
- Speaking
- Cool Under Pressure
- Guest Satisfaction
- Sales Techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Meso Maya
05.2022 - Current
Desk Receptionist
City Futsal
06.2021 - 01.2022
Food Service Worker
Chick-fil-A
08.2019 - 05.2021
No Degree - Business Administration
Texas State University
High School Diploma -
South Grand Prairie High School
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