Galilea Montes Rojas
Beloit
Summary
I am a professional pet care provider skilled in maintaining health and happiness of dogs through attentive and compassionate care. Known for building strong relationships with both pets and owners, ensuring trusting and supportive environment. Collaborative team player who adapts to varying needs and consistently achieves positive outcomes in pet care. I excel in customer service and organizational tasks. My dedication to animal care and client satisfaction drives continuous improvement. I am experienced with managing office communications, schedules, phone calls, and book work. I am equipped with strong communication and time management skills.
Overview
4
4
years of professional experience
Work History
Kennel Worker
Manchester Country Kennels
03.2023 - 02.2025
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures daily.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to Illinois health code guidelines.
- Facilitated smooth check-in/check-out processes for clients while ensuring all necessary documentation was completed accurately.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Maintained open lines of communication with pet owners through regular updates on their pets'' well-being during boarding stays.
- Administered medications, vaccinations, and other treatments as directed by veterinarians.
- Prepared feeding schedules and nourished animals in accordance with dietary requirements.
- Improved overall health of boarded dogs with regular exercise sessions tailored to individual needs.
Dog Sitter
Boomer Plumbing
06.2024 - Current
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dog.
- Followed pet care instructions, and dietary needs.
- Exercised animals regularly with walks and rigorous play activities.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Offered additional support services like house-sitting when requested by clients, adding value to their overall experience.
- Built strong relationships with clients, leading to repeat business and referrals.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, and text.
Secretary
Jorge And Sons Landscaping Inc
04.2021 - 11.2022
- Maintained daily report documents, memos and invoices.
- Promoted a positive image of the organization through clear communication with clients.
- Responded to inquiries from callers seeking information.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
High School Diploma -
Beloit Memorial High School
Beloit, WI06-2021
Skills
- Written and verbal communication
- Dog walking
- Pet care needs
- Customer service
- Adaptability and dependability
- Effective Client Communication
- Patience and perseverance
- Strong Organizational Skills
- File management
- Medication administration
- Pet interaction
- Animal observation
- Excellent attention to detail
- Dedicated
Languages
Spanish
Timeline
Dog Sitter
Boomer Plumbing
06.2024 - Current
Kennel Worker
Manchester Country Kennels
03.2023 - 02.2025
Secretary
Jorge And Sons Landscaping Inc
04.2021 - 11.2022
High School Diploma -
Beloit Memorial High School
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