Galilee Arnone
Slippery Rock,PA
Summary
Dynamic manager with a proven track record at Optilux Wellness Center, excelling in budget oversight and team leadership. Skilled in customer service and decision-making, I foster collaboration and resolve conflicts effectively. Achieved operational excellence while maintaining high service standards, enhancing profitability through strategic resource allocation.
Overview
6
6
years of professional experience
Work History
Manager
Optilux Wellness Center
05.2024 - 07.2025
- Managed budget oversight to ensure resource allocation aligned with organizational goals.
- Facilitated team meetings to foster collaboration and address operational challenges.
- Supervised daily operations to maintain high standards of service and safety.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Team Trainer
Chic-Fil-A
06.2019 - 01.2023
- Coordinated team-building activities to foster collaboration and improve morale among staff.
- Conducted performance assessments to identify strengths and areas for improvement in team members.
- Managed learning resources to provide accessible training materials for all employees.
- Collaborated with management to align training programs with business objectives.
- Monitored team dynamics to ensure effective communication and cohesion among members.
- Created feedback mechanisms to gather employee input on training effectiveness.
- Encouraged peer-to-peer learning through mentorship and knowledge-sharing sessions.
- Implemented role-playing scenarios to prepare staff for real-world customer interactions.
Education
Master of Science - Public Health
Slippery Rock University of Pennsylvania
Slippery Rock, PA12-2028
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Optilux Wellness Center
05.2024 - 07.2025
Team Trainer
Chic-Fil-A
06.2019 - 01.2023
Master of Science - Public Health
Slippery Rock University of Pennsylvania