Galinda Vazquez
Palm Desert,CA
Summary
Experienced and dedicated server with over 30 years in the restaurant industry, delivering exceptional customer service in diverse dining environments. Adept at managing high-volume service, maintaining composure under pressure, and creating memorable dining experiences. Skilled in handling a wide range of customer needs with professionalism and efficiency. Proven ability to collaborate effectively with team members, ensuring seamless operations and guest satisfaction. Committed to upholding the highest standards of hospitality and consistently contributing to the success of the establishment.
Overview
34
34
years of professional experience
Work History
Server
Mole´- Fine Cuisine of Mexico
12.2022 - Current
- Take food and beverage orders from patrons in a timely manner
- Run food to guests
- Answer any questions guests may have regarding the menu
- Ring in all guests' orders into the POS system.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Applebee's Palm Desert
06.2018 - 02.2023
- Answer any questions guests may have regarding the menu
- Ring in all guests' orders into the POS system.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Server
Red Lobster, Palm Desert
11.2021 - 02.2022
- Make sure restaurant is presentable for guest to enjoy
- Able to work well under pressure and meet customer dining room needs
- Make sure my section is properly stocked (silverware, glassware etc)
- Check Stations to ensure all tables are set up properly.
Server
Agua Caliente Casino, Cathedral City
11.2020 - 05.2021
- Greet guest as soon as there seated
- Let guests know about the daily specials
- Answer any questions guest might have on the menu
- Responsible for ensuring guest are satisfied.
Server
TonyRoma's, Palm Desert
02.2004 - 09.2013
- Set up reservations
- Stock Liquor bar
- Train new servers and floor staff on guest service expectations
- Answer Phones
- Manage closing duties, clean tables, drop nightly receipts, and set up dining room for next day.
Server
Denny's, Palm Springs
10.1990 - 09.2001
- Took guest orders in a timely matter
- Answer guest inquiries and resolve issues promptly
- Safety procedures and proper food handling.
Education
Palm Springs High School
Skills
- Attention To Detail
- Strong Customer Service
- Bilingual
- Responsible And Reliable
- Food Safety Understanding
- Effective customer upselling
- Liquor, wine, and food service
- Suggestive Selling
- Check payment processing
- Cash Handling
- High-volume dining
- Dining customer service
- Menu knowledge
- POS operation
- High Energy and Stamina
- Interpersonal Skills
- Time Management
- Interpersonal Communication
- Team building
Timeline
Server
Mole´- Fine Cuisine of Mexico
12.2022 - Current
Server
Red Lobster, Palm Desert
11.2021 - 02.2022
Server
Agua Caliente Casino, Cathedral City
11.2020 - 05.2021
Server
Applebee's Palm Desert
06.2018 - 02.2023
Server
TonyRoma's, Palm Desert
02.2004 - 09.2013
Server
Denny's, Palm Springs
10.1990 - 09.2001
Palm Springs High School
Similar Profiles
Nandhu KrishnaNandhu Krishna
Crew Member at RAJA CHETTINADU FINE INDIAN CUISINECrew Member at RAJA CHETTINADU FINE INDIAN CUISINE
Hugo Torres TorresHugo Torres Torres
Server at Baan Lao Fine Thai CuisineServer at Baan Lao Fine Thai Cuisine
Kylie DuinKylie Duin
Manager, Server, and Bartender at Karma Fine Indian CuisineManager, Server, and Bartender at Karma Fine Indian Cuisine
Adam LucasAdam Lucas
Special Education Teacher at High Impact EducationSpecial Education Teacher at High Impact Education
Melinda AscaniMelinda Ascani
Patient Admitting Specialist at Eisenhower HospitalPatient Admitting Specialist at Eisenhower Hospital