Galvin David
Simsbury
Summary
Results-driven Program Leader with 26 years of IT experience, delivering enterprise transformations in healthcare, insurance, financial services, pharmaceuticals, and maritime industries. Expertise as Portfolio Program Manager, Program Manager, Product Manager, Scrum Master, and Product Owner, with 20 years of leadership in program and product management. Experienced in automating operations, modernizing ecosystems, and implementing scalable cloud and analytics solutions, with a focus on aligning technology initiatives with business objectives.
Overview
31
31
years of professional experience
Work History
Program Manager
Presidio
Farmington
04.2025 - Current
- Client - Hartford Healthcare CT, USA
- Owned and delivered a cohesive set of related programs of projects to collectively achieve defined business outcomes and benefits.
- Helped manage and coach HHC managers to manage Data Engineering, BI, Analytics (With AI) healthcare and AI projects.
- Played a pivotal role in prioritizing and overseeing a portfolio of projects and programs to align with strategic business objectives.
- As Program Manager overseeing both the Data Engineering and BI/Analytics teams, I led the end-to-end delivery of Financial dashboards using Pyramid Analytics, ensuring that data pipelines, models, and visualizations were aligned with Finance leadership’s reporting needs.
- I managed the Data Engineering team in building and optimizing the underlying data architecture including ingestion, transformation, and validation to ensure high-quality, trusted financial data.
- In parallel, I managed the BI/Analytics team from designing the semantic layer, implementing the KPIs and developing interactive dashboards that provided real-time visibility into revenue cycle performance, cost trends, and operational variances.
- Through structured governance, cross-functional collaboration, and iterative refinement with Finance stakeholders, we delivered a unified analytics solution that improved decision-making speed, strengthened financial transparency, and established a scalable foundation for ongoing reporting modernization.
- Responsibilities include Strategic Planning & Goal Setting, Stakeholder Engagement & Communication Management, Resource Allocation & Management, Oversee Project Executions, Vendor Management, Methodology Adaptation, Scrum & Agile Leadership, Risk, Performance & Quality Management, Governance & Compliance, Project Oversight, Quality Assurance, End-to-End Program Management, Change & Scope Management, Resource & Financial Coordination, Team Leadership & Engagement, Client Coordination, Business Alignment, Reporting & Documentation.
Program Manager
State of CT, Judicial Branch
Glastonbury
03.2024 - 01.2025
- I led a team of six BI developers in managing and maintaining the Data Warehouse while developing Tableau dashboards for senior management.
- Responsibilities include Strategic Planning & Goal Setting, Stakeholder Engagement & Communication Management, Vendor Management, Resource Allocation & Management, Project Execution, Methodology Adaptation, Scrum & Agile Leadership, Performance, Risk & Quality Management, Comprehensive Management, Governance & Compliance, KPI & Performance Monitoring, Project Oversight, Quality Assurance, End-to-End Program Management, Change & Scope Management, Resource & Financial Coordination, Team Leadership & Engagement, Client Coordination, Problem-Solving & Innovation, Reporting & Documentation.
Program Manager
SVAM International Inc.
Great Neck
07.2007 - 01.2024
- Client & Executive Coordination: Collaborate with CIOs, CEOs, and management to review project goals, timelines, funding, staffing, and resource allocation.
- Stakeholder Engagement & Communication Management: Managed business communications, bi-weekly status calls, and project updates with Directors, Executive Director, and Program Managers across LOBs.
- End-to-End Program Oversight: Manage internal and external system/application development projects from inception to implementation.
- Project Initiation & Execution: Kick off projects, monitor progress, ensure on-time and on-budget delivery, and resolve issues.
- Comprehensive Project Management: Oversaw stakeholder, vendor, quality, communication, and risk management to drive continuous improvements.
- Project Planning & Risk Management: Develop charters, strategies, schedules, and resource plans while tracking deviations and ensuring milestone achievement.
- Change & Scope Management: Coordinate workstreams, manage change requests, and ensure alignment with project specifications.
- Resource & Financial Coordination: Assign personnel, manage resource planning, and oversee billing and invoicing.
- Leadership & Team Engagement: Motivate teams, establish clear roles, and foster a collaborative work environment.
- Agile, Waterfall & Hybrid Execution: Adapt methodologies based on client and team culture; contribute to PMO process implementation and Change Management and tailor the process based on process reviews.
- Agile/Hybrid Performance Tracking: Monitor metrics, improve development processes, enhance product quality, and optimize team velocity.
- Scrum & Agile Leadership: Act as Scrum Master & Product Owner; manage backlog and roadmap, sprint planning, and Agile best practices in Azure DevOps. facilitated the production release.
- Vendor Management: Coordinated with 6 vendors on Canopy Health project to integrate applications, monitor releases, and optimize third-party suppliers for cost-effectiveness and compliance.
- IT Sales Exposure: Support US sales calls, assist in RFP responses, and finalize SOWs with Managing Directors.
- Provided stakeholders with release notes that outlined change controls, facilitating smooth communication.
- Communicate with Scrum Master and the stakeholders with release notes every time a production release is made.
Project Lead/Technology Specialist
Cognizant Technology Solutions
Chennai, India
06.2006 - 06.2007
- Managed project lifecycle including proposal development, documentation, risk mitigation, EDI solution design, and team coordination, ensuring compliance and quality throughout deliverables.
- Implemented EDI transactions for eligibility, claims, premium payment, and remittance advice, upgrading healthcare peripheral systems from QMACS4.1 to QNXT 2.6.
- This project aims at achieving Standardization of the EDI system across various states (WA, NM and CA) using the Upgrade Framework.
- The EDI transactions are executed catering to the technical complexity and functional significance using Microsoft BizTalk Server 2004.
Lead Software Engineer
Computer Sciences Corporation
08.2005 - 06.2006
- The purpose of this project was to build components to enable Nortel Networks to help with migration of current Application to Application (A2A) and Business to Business (B2B) architecture towards BizTalk (a Web Services Oriented Architecture) by completing migration of IHUB to BizTalk.
- The migration from IHUB EAI and B2B traffic was done using existing flow designs BizTalk party resolution.
- Responsibilities include Client Interaction & Requirement Gathering, Solution Development, Integration & Delivery, Quality Assurance, Timely Delivery.
Senior Consultant
Sierra Atlantic
09.2004 - 06.2005
- This project was envisaged to develop a software module in ePayment solutions. i.e., Enterprise Application Integration, ‘EAI’.
- Key goals were to design the processing logic to handle multiple formats of incoming payment files without changing the underlying software that handles payment processing.
- After implementation, the entire project greatly benefited the back-office team and players.
- Responsibilities include Client Interaction & Requirements, Solution Development, BizTalk Implementation, Team Support & Integration, Testing & Quality Assurance, Design Documentation, Timely Delivery & Quality Adherence, Performance Optimization.
Lead Programmer Analyst
Intelligroup Asia Pvt Limited
08.2000 - 08.2004
- Led weekly status calls with Microsoft consultants and collaborated with clients for requirements and clarifications.
- Facilitated design and development of solutions at client’s location.
- Integrated modules and delivered the project solution.
- Reviewed and tested team-prepared test cases to ensure quality.
- Prepared approach and high-level design documents.
- Ensured project delivery met deadlines.
- Fine-tuned applications for enhanced performance.
4th Engineer (Marine Engineer)
World wide Shipping Companies
01.1995 - 07.1999
- Monitored fuel, water, and other systems during engine room watch, reporting issues or abnormalities to senior engineers to maintain operational integrity.
- Performed routine maintenance on engine room machinery and equipment, ensuring optimal functionality and reliability.
- Maintaining accurate logs and records of engine room operations, repairs, maintenance, and inspections.
- Conducted checks to ensure engine room and machinery met safety standards and assisted in emergency drills to enhance readiness.
- Trained junior engineers and cadets in engine room procedures.
Education
Bachelor of Engineering - Mechanical-(Marine as an elective)
Andhra University
IndiaSkills
- Program management and oversight
- Program execution
- Project management
- Agile methodologies and project management
- Program delivery
- Scope management
- Risk analysis and management
- Change management and process improvement
- Process improvement
- Process optimization
- Cost estimates and budgets
- Resource allocation and cost management
- Vendor sourcing
- KPI tracking and performance metrics
- Data analytics and reporting
- Quality assurance and regulatory compliance
- Strategic planning and risk management
- Stakeholder engagement and partnership development
- Team leadership and cross-functional collaboration
- Effective communication and problem solving
- Agile projects
- Life cycle management
- Proposal development
- Proposal development and product development
- Proposal development and product development
Personal Information
Title: Program Manager
Languages
- English
- Tamil
- Hindi
- Telugu
Methodologies
- Agile
- Waterfall
- Hybrid
- Scrum
Key Takeaways
- Managed a team of 26+ and successfully completed projects within the scheduled time, budget while ensuring quality.
- Was awarded the runners-up project (Molina Healthcare) of the year while working for Cognizant Technology Solutions Corp.
- Implemented best practices with respect to requirements gathering that saved time and money around $200K, for a client, through prototyping.
- Tailored the hybrid (Agile & Waterfall) methodology used for the project execution to benefit clients at least $10K/month.
- Participated in the company's CMMI certifications.
Languages
English
Professional
Hindi
Professional
Telugu
Professional
Tamil
Professional
Accomplishments
- Awarded the runners-up project (Molina Healthcare) of the year while working for Cognizant Technology Solutions Corp
Timeline
Program Manager
Presidio
04.2025 - Current
Program Manager
State of CT, Judicial Branch
03.2024 - 01.2025
Program Manager
SVAM International Inc.
07.2007 - 01.2024
Project Lead/Technology Specialist
Cognizant Technology Solutions
06.2006 - 06.2007
Lead Software Engineer
Computer Sciences Corporation
08.2005 - 06.2006
Senior Consultant
Sierra Atlantic
09.2004 - 06.2005
Lead Programmer Analyst
Intelligroup Asia Pvt Limited
08.2000 - 08.2004
4th Engineer (Marine Engineer)
World wide Shipping Companies
01.1995 - 07.1999
Bachelor of Engineering - Mechanical-(Marine as an elective)
Andhra University