Galyna Ostrovska
Colorado Springs,CO
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Proven track record of client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
15
15
years of professional experience
Work History
Independent Contractor
Self Employed
07.2021 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Conversed with customers to assess needs and propose best options to meet said needs.
- Analyzed client responses to gather input and identify areas required for improvement.
- Achieved competitive customer relationship longevity, some customers having been retained since the beginning of my career in the field.
- Reference - Justin Williams, 702-561-3190
Customer Service Representative
Permiere Entertainment
08.2016 - 07.2021
- Welcomed new clientele, established and maintained positive professional relationships, and ensured continued patronage.
- Responded to customer requests for services, and company information.
- Delivered prompt service to prioritize customer needs.
- Trained new personnel regarding industry practices, policies, and services.
- Reference - Clay Parker, 719-651-4256
Logistics Specialist
U.S. Army Reserves
10.2009 - 12.2019
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Reference - Alvin Johnson, 720-273-2099
Education
No Degree - Visual Arts
Rogers State University
Claremore, OKNo Degree - Maintenance
Army Initial Training
Ft. Jackson SCSmall Team Management
Warrior Leader Course
Fort Carson, CO03-2017
Skills
- Workload Management
- Service Marketing
- Schedule Management
- Resources Allocation
- Cross-functional coordination
- Client Relationship Building
- Production Planning
Timeline
Independent Contractor
Self Employed
07.2021 - Current
Customer Service Representative
Permiere Entertainment
08.2016 - 07.2021
Logistics Specialist
U.S. Army Reserves
10.2009 - 12.2019
No Degree - Visual Arts
Rogers State University
No Degree - Maintenance
Army Initial Training
Small Team Management
Warrior Leader Course
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