Ganesh Nayak
Edison,NJ
Summary
Seasoned professional in business analysis and data analytics with a focus on leading teams and managing product delivery. Expertise in quality assurance and project management, driving successful outcomes in core banking initiatives and enhancing client satisfaction through effective communication and problem-solving.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Project Manager
Tata Consultant Services
New York, New York
09.2010 - 04.2026
- Conducted Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers
- Analyzed and documented the business requirements, minutes of meeting, responses to questionnaires and got approval of the documents from the client in the form of sign-off
- Collaborated with project members to exchange business information, develop innovative problem-solving approaches, and improve communication and engagement
- Managed software upgrades for clients updating TCS BaNCS to the latest version or implementing major change requests; monitored, tracked, and reported progress of retrofit activities to senior management
- Responsibility also includes regular demo of the product to prospective clients and elaborating on the retrofit methodology and solutioning done
- Project: SCB Indonesia: The project was to replace the legacy system with BaNCS platform to strengthen the securities services like core settlement, clearing, custody processing to align globally.
- Deputed to US for demo to client on TCS BaNCS product for providing solutions to Zions Bank for core banking software
- Analyzed existing business processes and requirements alongside the interface specifications.
- Prepare product solution analysis (PSA) document which will cover the solution fitment and gaps that were identified
Assistant Consultant
Tata Consultant Services
Bangalore, India
07.2014 - 04.2017
- Handling Process Management, People Management, Transitions, Customer Relationship Management, and Service Management
- Supervised development and testing activities, ensuring performance and coordination among team members aligned with approved work plan.
- Served as onsite representative in Switzerland to demonstrate FIT/GAP analysis for business requirements of TCS BaNCS product.
- Derived Functional Specifications Document (FSD) based on Business Requirement Document (BRD). Conducted user interviews, understood and articulated business requirements and further converted requirements into technical specifications
- Gathered requirements and analyzed them for interest management and limits modules. Led review sessions with end-users and created process flowcharts for reference data and financial instruments data attributes.
- Prepared the Functional Specification document and the mapping sheet for the interfaces. Involved in the preparation of the High Level Design Document. Maintained Requirement Traceability Matrix (RTM)
- Played a pivotal role in conducting Functional testing, Regression testing, Integration testing, Smoke testing and Component Testing
- Managed stakeholder change requests by conducting impact assessments to evaluate potential consequences on project deliverables.
- Investigated incidents and coordinated with relevant teams to develop and review short to mid-term solutions periodically.
- Contributed to Post Finance project in Switzerland, focusing on replacing legacy systems with TCS BaNCS in securities processing and compliance.
- Gathered requirements and interacted with key stakeholders while assisting the team in preparing the functional specification document. Reviewed the integration test plan for module integration.
- Developed comprehensive use case documents, including diagrams for components and deployment, utilizing MS Visio software.
- Work with Development and QA teams to translate business requirements into QA test cases and assist in UAT
- Provide technical second-level support during production phase. Ensured issues are identified, tracked, reported on and resolved in a timely manner. Worked with cross-functional teams to proactively provide support
- Managed comprehensive process flow for customer and account management, ensuring smooth integration with risk and interest management modules.
- Extensive experience in System Testing, Integration Testing, Functional Testing, Sanity Testing and Regression Testing
- Performing knowledge transfer and training for other QA team members regarding business concepts and scenarios
IT Analyst
Tata Consultant Services
Bangalore, India
10.2011 - 06.2014
- QA testing of developer code to ensure that it functions as per the business and technical requirements
- Executed various tests including unit, functional, regression, integration, system, end to end, user acceptance test (UAT), and system integration testing to ensure comprehensive coverage of business requirements
- Developed and refined test strategy, conditions, cases, and regression testing aligned with business requirements to improve testing efficiency and effectiveness
- Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place
- Managed defect tracking process using Quality Center, troubleshooting issues and generating customized graphs and reports for stakeholders to enhance visibility and facilitate informed decision-making
- Project: Deutsche Bank Netherlands - Back Office Replacement of International Systems (BORIS) is an initiative to replace the legacy platforms with a single modern packaged Core Banking System from TCS
IT Analyst
Tata Consultant Services
Bangalore, India
10.2010 - 09.2011
- Led Deutsche Bank project in Abu Dhabi/Saudi Arabia for Back Office Replacement of International Systems (BORIS), replacing legacy platforms with a modern packaged Core Banking System from TCS.
- Analyzed system requirements and provided solutions for client needs.
- Collaborated with cross-functional teams to enhance project outcomes.
- Documented technical specifications for software development projects.
Senior Manager
Axis Bank Ltd
Bangalore, India
03.2009 - 09.2010
Customer Service Manager
ICICI Bank Ltd
Bangalore, India
02.2005 - 03.2009
Business Development Engineer/ Product Development Engineer
Reliance Engineers Ltd
10.2001 - 01.2005
Education
Bachelor of Engineering Technology -
Mangalore University
Skills
- Project Management
- Risk management
- Requirement Gathering
- Specification Documentation
- Quality Assurance
- Resource Allocation
- Training & Demo
- Project Management, Business Analysis, Documentation and Specification writing, Facilitation and Elicitation, Problem-Solving, Communication, People management, Time management, Risk Analysis, BaNCS, Finacle, MS Project, MS Visio, HP QC, MS Office, SQL basics, 15, True
Accomplishments
- Managed 2-5 million USD budget projects.
- Created and implemented service delivery improvement plans.
- Achieved a customer satisfaction score of 97.9%.
Affiliations
PMI, IIBA, CBAP, PMP
Certification
- Certified Business Analyst professional (CBAP)
- PMP Trained Professional
- Member of PMI & IIBA
Languages
Hindi
Kannada
Konkani
English
Hindi
Kannada
Konkani
Targeting Assignments
- Senior Business Analyst
- Project Manager / PMO
- Delivery Head
Timeline
Assistant Consultant
Tata Consultant Services
07.2014 - 04.2017
IT Analyst
Tata Consultant Services
10.2011 - 06.2014
IT Analyst
Tata Consultant Services
10.2010 - 09.2011
Project Manager
Tata Consultant Services
09.2010 - 04.2026
Senior Manager
Axis Bank Ltd
03.2009 - 09.2010
Customer Service Manager
ICICI Bank Ltd
02.2005 - 03.2009
Business Development Engineer/ Product Development Engineer
Reliance Engineers Ltd
10.2001 - 01.2005
Bachelor of Engineering Technology -
Mangalore University